Total complaints
1
Filed since XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722's complaint history from CFPB public records. 1 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX close scheduled forXX/XX/20 and paid for appraisal XXXX text massage from loan officer agreeing to meet preferred lender within {$600.00} - requested updated estimate for loan officer XXXX received text message form loan officer stating our rate was locked at 3.5 % with a monthly pmt of {$3200.00} +- closing disclosure cash to close {$54000.00} XXXX received confirmation of loan approval from loan officer with approval to resign XXXX received a call from lenser stating XXXX XXXX '' is requesting a lock extension with a cost of {$2500.00} - however | 1 |
| Issue | Complaints |
|---|---|
| I received a text massage stating this was a change of circumstance - we never signed a change of circumstance with another text from loan officer stating your old amount should be correct as we are just adding {$2500.00} XXXX we wired {$57000.00} to title to close XXXX arrived at closing appointment and was instructed to wire an additional {$560.00} adding {$960.00} to the original amount to close and exceeding the original agreed upon amount by more than {$2000.00} XXXX received text from loan officer stating I was charged twice for the appraisal in error ( however I was not ) XXXX received text from loan officer stating he was '' fixing the {$2500.00} ) and that I was credited back for the appraisal - I was never credited back for the appraisal and that Title would write me a check for the overpayment. Also that I would receive a refund from the appraisal company for {$370.00} XXXX F/U with loan officer about overpayment and status of refund of minimum {$960.00} XXXX questioned rate lock extension by XXXX - loan officer states he requested final loan docs form Title XXXX again questioned rate lock extension | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX recei, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX close scheduled forXX/XX/20 and paid for appraisal XXXX text massage from loan officer agreeing to meet preferred lender within {$600.00} - requested updated estimate for loan officer XXXX received text message form loan officer stating our rate was locked at 3.5 % with a monthly pmt of {$3200.00} +- closing disclosure cash to close {$54000.00} XXXX received confirmation of loan approval from loan officer with approval to resign XXXX received a call from lenser stating XXXX XXXX '' is requesting a lock extension with a cost of {$2500.00} - however", and the single most common underlying issue is "I received a text massage stating this was a change of circumstance - we never signed a change of circumstance with another text from loan officer stating your old amount should be correct as we are just adding {$2500.00} XXXX we wired {$57000.00} to title to close XXXX arrived at closing appointment and was instructed to wire an additional {$560.00} adding {$960.00} to the original amount to close and exceeding the original agreed upon amount by more than {$2000.00} XXXX received text from loan officer stating I was charged twice for the appraisal in error ( however I was not ) XXXX received text from loan officer stating he was '' fixing the {$2500.00} ) and that I was credited back for the appraisal - I was never credited back for the appraisal and that Title would write me a check for the overpayment. Also that I would receive a refund from the appraisal company for {$370.00} XXXX F/U with loan officer about overpayment and status of refund of minimum {$960.00} XXXX questioned rate lock extension by XXXX - loan officer states he requested final loan docs form Title XXXX again questioned rate lock extension".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722 has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,CO,800XX,,Consent provided,Web,2020-08-03,Closed with monetary relief,Yes,N/A,3776722 is "I received a text massage stating this was a change of circumstance - we never signed a change of circumstance with another text from loan officer stating your old amount should be correct as we are just adding {$2500.00} XXXX we wired {$57000.00} to title to close XXXX arrived at closing appointment and was instructed to wire an additional {$560.00} adding {$960.00} to the original amount to close and exceeding the original agreed upon amount by more than {$2000.00} XXXX received text from loan officer stating I was charged twice for the appraisal in error ( however I was not ) XXXX received text from loan officer stating he was '' fixing the {$2500.00} ) and that I was credited back for the appraisal - I was never credited back for the appraisal and that Title would write me a check for the overpayment. Also that I would receive a refund from the appraisal company for {$370.00} XXXX F/U with loan officer about overpayment and status of refund of minimum {$960.00} XXXX questioned rate lock extension by XXXX - loan officer states he requested final loan docs form Title XXXX again questioned rate lock extension" in the "XXXX XXXX close scheduled forXX/XX/20 and paid for appraisal XXXX text massage from loan officer agreeing to meet preferred lender within {$600.00} - requested updated estimate for loan officer XXXX received text message form loan officer stating our rate was locked at 3.5 % with a monthly pmt of {$3200.00} +- closing disclosure cash to close {$54000.00} XXXX received confirmation of loan approval from loan officer with approval to resign XXXX received a call from lenser stating XXXX XXXX '' is requesting a lock extension with a cost of {$2500.00} - however" product category.
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