Total complaints
1
Filed since Begi
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715's complaint history from CFPB public records. 1 consumers have filed complaints since Begi. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Begi
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a bill stating my XXXX account was not paid. The amount on the bill was for both XXXX and XXXX. I immediately tried to contact XXXX but all attempts to call were directed to a robot that didn't offer any way to contact a person and its menu was useless. I tried different phone numbers for customer service with the same result. Dialing 0 '' during the call was not effective. I contacted a chat line and was told that the problem would be addressed. In XXXX and XXXX | 1 |
| Issue | Complaints |
|---|---|
| I was told I could pay the remaining XXXX bill even though no service was provided. On XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Begi, and the most recent logged activity is Beginning , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a bill stating my XXXX account was not paid. The amount on the bill was for both XXXX and XXXX. I immediately tried to contact XXXX but all attempts to call were directed to a robot that didn't offer any way to contact a person and its menu was useless. I tried different phone numbers for customer service with the same result. Dialing 0 '' during the call was not effective. I contacted a chat line and was told that the problem would be addressed. In XXXX and XXXX", and the single most common underlying issue is "I was told I could pay the remaining XXXX bill even though no service was provided. On XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Inc.,CA,XXXXX,Older American,Consent provided,Web,2022-05-03,Closed with explanation,Yes,N/A,5530715 is "I was told I could pay the remaining XXXX bill even though no service was provided. On XX/XX/XXXX" in the "I received a bill stating my XXXX account was not paid. The amount on the bill was for both XXXX and XXXX. I immediately tried to contact XXXX but all attempts to call were directed to a robot that didn't offer any way to contact a person and its menu was useless. I tried different phone numbers for customer service with the same result. Dialing 0 '' during the call was not effective. I contacted a chat line and was told that the problem would be addressed. In XXXX and XXXX" product category.
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