Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I had called customer service to schedule a change of address service and was instructed by the customer service representative to keep my current equipment and to not return it because it would be used in my new place of residence. When I moved to my new place of residence in XX/XX/XXXX I was given a new account number and was required to install new equipment to be compatible with XXXX 's new technology requirements. At the time of installation in XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| post closing of my account from my prior address XXXX never provided me with return instructions or labels or any sort of request and told me my previous account to which the equipment was registered to was closed null and void with no additional fees due. To date I have maintained a 100 % on-time payment history with XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I had called customer service to schedule a change of address service and was instructed by the customer service representative to keep my current equipment and to not return it because it would be used in my new place of residence. When I moved to my new place of residence in XX/XX/XXXX I was given a new account number and was required to install new equipment to be compatible with XXXX 's new technology requirements. At the time of installation in XX/XX/XXXX", and the single most common underlying issue is "post closing of my account from my prior address XXXX never provided me with return instructions or labels or any sort of request and told me my previous account to which the equipment was registered to was closed null and void with no additional fees due. To date I have maintained a 100 % on-time payment history with XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Inc.,CA,90003,Servicemember,Consent provided,Web,2020-07-04,Closed with explanation,Yes,N/A,3728923 is "post closing of my account from my prior address XXXX never provided me with return instructions or labels or any sort of request and told me my previous account to which the equipment was registered to was closed null and void with no additional fees due. To date I have maintained a 100 % on-time payment history with XXXX" in the "I had called customer service to schedule a change of address service and was instructed by the customer service representative to keep my current equipment and to not return it because it would be used in my new place of residence. When I moved to my new place of residence in XX/XX/XXXX I was given a new account number and was required to install new equipment to be compatible with XXXX 's new technology requirements. At the time of installation in XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.