Total complaints
1
Filed since My i
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615's complaint history from CFPB public records. 1 consumers have filed complaints since My i. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My i
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| never missing one. I was told by escalations that the agent would be reprimanded but that this was my error and not a bank error. They said it was not their responsibilty nor need to let us know it would effect our credit. I asked why the agent would be reprimanded if that is not the case but also feel it is entirely unethical to not explain in detail to a customer who is asking for all options and ready to pay the impact it may have on them. I feel this is pretty simple | 1 |
| Issue | Complaints |
|---|---|
| which did not require any signature. Either this was all done inadvertently which I totally understand or a system that is inherently flawed. How is it that a professional working in the loan department can offer me a plan that makes me even further late on my payment ( XXXX XXXX ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My i, and the most recent logged activity is My issue i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "never missing one. I was told by escalations that the agent would be reprimanded but that this was my error and not a bank error. They said it was not their responsibilty nor need to let us know it would effect our credit. I asked why the agent would be reprimanded if that is not the case but also feel it is entirely unethical to not explain in detail to a customer who is asking for all options and ready to pay the impact it may have on them. I feel this is pretty simple", and the single most common underlying issue is "which did not require any signature. Either this was all done inadvertently which I totally understand or a system that is inherently flawed. How is it that a professional working in the loan department can offer me a plan that makes me even further late on my payment ( XXXX XXXX )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615 has a 0% timely response rate to CFPB complaints.
The most common issue reported against INC.,AZ,85704,,Consent provided,Web,2016-05-25,Closed with explanation,Yes,No,1941615 is "which did not require any signature. Either this was all done inadvertently which I totally understand or a system that is inherently flawed. How is it that a professional working in the loan department can offer me a plan that makes me even further late on my payment ( XXXX XXXX )" in the "never missing one. I was told by escalations that the agent would be reprimanded but that this was my error and not a bank error. They said it was not their responsibilty nor need to let us know it would effect our credit. I asked why the agent would be reprimanded if that is not the case but also feel it is entirely unethical to not explain in detail to a customer who is asking for all options and ready to pay the impact it may have on them. I feel this is pretty simple" product category.
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