Total complaints
13
Filed since Afte
2026 data Public-data reference. official source
Inc. A/KA Columbia Debt Recovery
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows Inc. A/KA Columbia Debt Recovery's complaint history from CFPB public records. 13 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
13
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
13
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Inc. A/KA Columbia Debt Recovery complaint mix by product
- stress 1 14.3% – 0% relief
- this individual 1 14.3% – 0% relief
- I repeated 1 14.3% – 0% relief
- the property 1 14.3% – 0% relief
- 15 U.S.C. 1 14.3% – 0% relief
- does your 1 14.3% – 0% relief
- this alleged 1 14.3% – 0% relief
How Inc. A/KA Columbia Debt Recovery's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| stress | 1 |
| this individual contradicted himself regarding the nature of the debt and became defensive when I repeatedly asked for legitimate proof. Rather than providing the requested documentation | 1 |
| I repeated at least XXXX times - I just want to pay the {$140.00} and be done with it! . This became increasingly frustrated and I still wasn't able to just pay the debt. They constantly repeat to you and remind you that | 1 |
| the property reached out to me again | 1 |
| 15 U.S.C. 1692l ( d ) | 1 |
| does your firm have a debt collection license from that place? If so | 1 |
| this alleged balance was turned over to Columbia Debt Recovery | 1 |
| and I needed to pay the charges accrued. I tried to resolve the issue unsuccessfully. XXXX XXXX XXXX XXXX XXXX sold this fraudulent debt to a debt collector | 1 |
| as well as a copy of the original contract binding you | 1 |
| XXXX XXXX XXXX XX/XX/XXXX {$1000.00} | 1 |
| if applicable ] [ Amount Paid if Debt was Purchased ] [ Completed and Executed Agreement | 1 |
| they claimed my account is considered past due | 1 |
| as the handling of these charges appears questionable and misleading. I have documentation of the written notice to vacate | 1 |
Top States
| State | Complaints |
|---|---|
| LLC d/b/a Genesis,AL,35235,,Consent provided,Web,2025-12-25,Closed with explanation,Yes,N/A,18279519 | 1 |
| LLC d/b/a Genesis,TX,75035,,Consent provided,Web,2025-04-19,Closed with non-monetary relief,Yes,N/A,13068166 | 1 |
| LLC d/b/a Genesis,TX,XXXXX,,Consent provided,Web,2024-12-20,Closed with explanation,Yes,N/A,11235556 | 1 |
| LLC d/b/a Genesis,VA,232XX,,Consent provided,Web,2024-03-20,Closed with explanation,Yes,N/A,8590215 | 1 |
| LLC d/b/a Genesis,GA,30168,,Consent provided,Web,2024-10-19,Closed with explanation,Yes,N/A,10511950 | 1 |
| LLC d/b/a Genesis,WA,98801,,Consent provided,Web,2023-09-06,Closed with explanation,Yes,N/A,7509207 | 1 |
| LLC d/b/a Genesis,TX,77035,,Consent provided,Web,2025-08-22,Closed with explanation,Yes,N/A,15465749 | 1 |
| LLC d/b/a Genesis,TX,77429,,Consent provided,Web,2023-12-15,Closed with explanation,Yes,N/A,8003299 | 1 |
| LLC d/b/a Genesis,TX,XXXXX,,Consent provided,Web,2022-11-11,Closed with explanation,Yes,N/A,6190603 | 1 |
| LLC d/b/a Genesis,GA,30038,Servicemember,Consent provided,Web,2024-04-30,Closed with explanation,Yes,N/A,8894528 | 1 |
| LLC d/b/a Genesis,OH,43221,Servicemember,Consent provided,Web,2025-01-02,Closed with explanation,Yes,N/A,11352724 | 1 |
| LLC d/b/a Genesis,NV,89139,,Consent provided,Web,2023-12-05,Closed with explanation,Yes,N/A,7915038 | 1 |
| LLC d/b/a Genesis,OH,452XX,,Consent provided,Web,2025-08-08,Closed with explanation,Yes,N/A,15162809 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| affected my concentration | 1 |
| which was not the issueI was simply asking for verification of the debt before taking any further steps. He continuously avoided directly answering my question : Can you please provide proof of debt? '' The conduct of this debt collection agency raises serious concerns | 1 |
| I received an email from a company called Standard Scores indicating that I was signed up for a XXXX trial subscription and that I will be billed $ XXXX beginning on XXXX XXXX | 1 |
| stated I would not be paying the alleged debt | 1 |
| deceptive and unfair debt collection practices pursuant to 15 U.S.Code 1692. It has been well over 30 days and Genesis Credit Management LLC has strict liability and must comply with all statutes and regulations set forth. Genesis Credit Management LLC has failed to comply and respond to such notice and correspondence. Negligence of the law is no excuse. Under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act | 1 |
| the name on the license | 1 |
| but they have not provided proper validation | 1 |
| who has reported these fraudulent charges to the credit bureaus. I was contacted by debt collection agency requesting payment of {$3600.00}. I tried to dispute the charges | 1 |
| A signed invoice | 1 |
| XXXX XXXX XXXX XXXX XXXX 2 accounts {$6000.00} and {$25000.00} | 1 |
| for the Debt ] [ Send a fully detailed list of the payment history on this account ] [ Has there been any insurance claim found on this debt ] [ Show the chain of title that you have to collect on this debt ] [ Is there proof a Dunning letter was ever sent ] Per 15 USC 6802 | 1 |
| they still have not responded to my requests for data | 1 |
| proof of payment for the {$2800.00} lease termination fee | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Inc. A/KA Columbia Debt Recovery
Inc. A/KA Columbia Debt Recovery has accumulated 13 consumer complaints in the CFPB public database, with filings active across 13 U.S. states. Of those submissions, 12 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is [ Creditor, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Inc. A/KA Columbia Debt Recovery reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stress", and the single most common underlying issue is "affected my concentration".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Inc. A/KA Columbia Debt Recovery: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Inc. A/KA Columbia Debt Recovery have?
Inc. A/KA Columbia Debt Recovery has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Inc. A/KA Columbia Debt Recovery respond to complaints on time?
Inc. A/KA Columbia Debt Recovery has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Inc. A/KA Columbia Debt Recovery?
The most common issue reported against Inc. A/KA Columbia Debt Recovery is "affected my concentration" in the "stress" product category.
Read our methodology — how this data is sourced, computed, and verified.
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