Total complaints
15
Filed since - Th
2026 data Public-data reference. official source
in XX/XX/XXXX
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows in XX/XX/XXXX's complaint history from CFPB public records. 15 consumers have filed complaints since - Th. The company has a 0% timely response rate and has provided relief in 0% of cases.
15
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
14
States Active
- Th
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
in XX/XX/XXXX complaint mix by product
- 161 cases 2 25.0% – 0% relief
- A representative 1 12.5% – 0% relief
- XXXX XXXX 1 12.5% – 0% relief
- my husband 1 12.5% – 0% relief
- and unfortunately 1 12.5% – 0% relief
- I had 1 12.5% – 0% relief
- back inXX/XX/XXXX 1 12.5% – 0% relief
How in XX/XX/XXXX's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| 161 cases were filed for XXXX XXXX XXXX | 2 |
| A representative of Mr. Cooper said that Mr. Cooper had not paid the amounts due because our township had failed to provide proper documentation and had failed to return Mr. Coopers communication requests. The Mr. Cooper representative did not indicate what documentation was missing and instead told me that the issue had to be resolved between Mr. Cooper and the township directly. Additionally | 1 |
| XXXX XXXX # XXXX called my husband and advised him that this was a wire fraud Scam '' and the funds were going to be frozen so the subject could not remove them. Subject did attempt to remove the money | 1 |
| my husband was laid off from his job. During that time | 1 |
| and unfortunately continue escalating until XX/XX/XXXX | 1 |
| I had to ask Navient for a deferment | 1 |
| back inXX/XX/XXXX | 1 |
| XXXX XXXX XXXX : Since the very 1st fraudulent charge was identified early in XX/XX/XXXX | 1 |
| that I used an App called XXXX for all my international calls and whenever XXXX failed in their services | 1 |
| we were falsely charged for someone else 's parking registration | 1 |
| XXXX f/k/a XXXX XXXX XXXX XXXX | 1 |
| in XX/XX/XXXX | 1 |
| in XXXX and XX/XX/XXXX | 1 |
| a payroll garnishment check was received by the county tax office and applied to the outstanding balance. The balance due when Bayview Loan Servicing inquired was not the original tax bill amount. To illustrate : {$4500.00} XXXX Tax Due ( Late after XXXX ) + {$60.00} Garnishment Fee + {$5.00} Advertising Fee ( To advertise the lien in the paper ) - {$360.00} Garnishment Check Applied = {$4400.00} XXXX XXXX XXXX Payment Ever since XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| 419 cases were filed | 2 |
| I verified on two ( 2 ) different telephone calls with Mr. Cooper representatives that they had the correct phone number for our townships XXXX XXXX XXXX on file | 1 |
| was suffering from XXXX. He had a XX/XX/XXXXXXXX and we were told that perhaps a lot or some of his XXXX might be restored. Sadly | 1 |
| I submitted the paperwork for a financial hardship with BSI. | 1 |
| I couldnt continue | 1 |
| the intimidation I had for the loan program was replaced with my personal survival and learning how to stop my credit situation from taking over my life. | 1 |
| XXXX put another collection item on my XXXX & XXXX credit reports in the amount of {$110.00} | 1 |
| my son and my wife were personally to Gym location ( at XXXX XXXX XXXX XXXX XXXX FL | 1 |
| {$76.00} | 1 |
| we had to terminate our lease early due to an abusive and tragic family scenario that caused us to move out of XXXX Florida. We received an early lease termination addendum along with a flood of emails with an addendum to renew our lease. It was confusing and misleading. There was an early termination fee of 2 months rent | 1 |
| Aurora Loan services | 1 |
| I called multiple times to have a statement sent but never received a statement. | 1 |
| also visible in provided images. More investigation of their reporting procedures indicate that numerous months of all three accounts being in good standing went unreported by XXXX XXXX XXXX | 1 |
| XXXX XXXX XXXX sent an escrow overage check in the amount of {$270.00} to the property address made out to myself and my ex-husband. That check was negotiated on XXXX without my knowledge nor endorsement. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| 1 | 2 |
| the township claimed that ( despite what we had been told by Mr. Cooper ) the township had not received any communications from Mr. Cooper and that Mr. Cooper must reach out to the township directly to pay the amounts due. In short | 1 |
| it seems that Sun Trust Bank would not release the funds back to my husband until a Police Report had been made. My husband filed a Grand Theft '' Police Report in the city of XXXX XXXX CA | 1 |
| even with XXXX kids in XXXX By XX/XX/XXXX | 1 |
| including mortgages. Since that day | 1 |
| had just one person listened to me | 1 |
| because the amount was somewhat small | 1 |
| XXXX XXXX XXXX | 1 |
| I requested for the refund of my fund but they did not | 1 |
| ignored and sent to collections. Any email received from XXXX was from XXXX XXXX | 1 |
| NC. The assignee is XXXX XXXX XXXX XXXX | 1 |
| telling that they didn't have to send me a statement because I was required to make payments even if my statement didn't arrive | 1 |
| also visible in the provided imagery | 1 |
| the amount of my payroll garnishment that was applied to the outstanding balance. Had they paid the property taxes by the due date | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About in XX/XX/XXXX
in XX/XX/XXXX has accumulated 15 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to - Th, and the most recent logged activity is https : //, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in XX/XX/XXXX reports a 0% timely-response rate and has closed 6.7% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "161 cases were filed for XXXX XXXX XXXX", and the single most common underlying issue is "1".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Consumer Guides
Learn more about your rights and how to interpret complaint data.
Related Data
Explore additional financial data about companies, lenders, and institutions on our partner portals.
PlainBankData
Bank financial data — deposits, assets, branches, and regulatory filings for FDIC-insured institutions.
PlainAdvisorCheck
Financial advisor records — SEC and FINRA registration, disclosures, and disciplinary history.
PlainCU
Credit union data — financial performance, membership, rates, and NCUA regulatory information.
PlainInsurer
Insurance company data — financial strength, complaint ratios, market share, and state licensing.
PlainLender
Mortgage lender data — HMDA loan originations, approval rates, interest rates, and lending patterns.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does in XX/XX/XXXX have?
in XX/XX/XXXX has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does in XX/XX/XXXX respond to complaints on time?
in XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about in XX/XX/XXXX?
The most common issue reported against in XX/XX/XXXX is "1" in the "161 cases were filed for XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
Related
