Total complaints
35
Filed since ( B
35 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
35 consumer complaints filed with the CFPB
This profile shows in writing's complaint history from CFPB public records. 35 consumers have filed complaints since ( B . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
35
Filed since ( B
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in writing's 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| a consumer | 4 |
| concerning unsecured PHR identifiable health information of an individual in a personal health record | 3 |
| 15 USC 1692 ( g ) : I XXXX XXXX states that your claim is disputed and validation is requested. During this period of dispute | 3 |
| XXXX | 3 |
| 4 | 2 |
| 15 U.S.C. 6801 establishes that financial institutions have an ongoing obligation to respect customer privacy and protect the security and confidentiality of nonpublic personal information. Under 15 U.S.C. 1681 | 2 |
| I entered a 6-month natural disaster forbearance starting in XX/XX/XXXX | 2 |
| during this validation period | 2 |
| Every consumer reporting agency shall | 1 |
| inappropriate | 1 |
| and was told that I would not be seen until over {$1200.00} was paid. I was not given or offered continuity of service and care. I was told I needed to talk to the office manager | 1 |
| for the purpose of making the communication | 1 |
| on XX/XX/XXXX | 1 |
| the person shall notify the consumer of such determination not later than 5 business days after making such determination | 1 |
| I request that you provide evidence that I must pay you in anything other than appropriate commercial paper should the debt be proven valid because | 1 |
| I have been charged a recurring monthly fee labeled XXXX XXXX XXXX. I never consented to | 1 |
| that I am not continually fined | 1 |
| the taxing authority ( in my case | 1 |
| you have an additional outstanding debt in the amount of {$75.00} for unpaid tolls and related fees. Unless | 1 |
| invasion or privacy and attempting to extort money. 6. File a Law Suit against you for harassment | 1 |
| prior to this | 1 |
| and I now own XXXX XXXX and XXXX XXXX.. Ms XXXX XXXX is the branch manager of the Citibank branch | 1 |
| State | Complaints |
|---|---|
| and properly identify themselves | 4 |
| of any claim. In the event of noncompliance | 3 |
| he has terrible credit | 2 |
| implied | 2 |
| that no negative reporting would occur during the forbearance or any subsequent workout plan | 2 |
| that no telephone contact be made by your company to my home or my place of employment. If your offices attempt telephone communication with me | 2 |
| and has properly identified themselves | 1 |
| in the following particulars : What the money is owed for ; Explain and show how you calculated what you say is owed ; Provide copies of any papers that show the amount claimed to be owed was agreed upon ; Provide a verification or copy of any judgment if applicable ; State if you purchased this debt from the original creditor ; Prove the Statute of Limitations has not expired on this account Show proof that you are licensed to collect in Michigan Provide copies of your license numbers and Registered Agent,Company believes the complaint is the result of a misunderstanding,CCS Financial Services | 1 |
| or online Failure to comply with this demand XXXX result in legal action | 1 |
| that the account was to be removed within 24 hours on XX/XX/XXXX | 1 |
| to this dispute within 30 days | 1 |
| of the consumers right to request the information described in clause ( i ). | 1 |
| notified that I want to repay the loan in full | 1 |
| to the customer. ( ii ) Notice effective for subsequent submissions. | 1 |
| in the following particulars : What the money is owed for ; Explain and show how you calculated what you say is owed ; Provide copies of any papers that show the amount claimed to be owed was agreed upon ; Provide a verification or copy of any judgment if applicable ; State if you purchased this debt from the original creditor ; Prove the Statute of Limitations has not expired on this account Show proof that you are licensed to collect in Michigan Provide copies of your license numbers and Registered Agent,,CONGRESS COLLECTION CORP,MI,48205,,Consent provided,Web,2020-06-23,Closed with explanation,Yes,N/A,3712056 | 1 |
| that no calls should be made by your agency or company at my residence or workplace. If your agency attempts to make unlimited or computer generated calls to me or any third parties | 1 |
| or electronically. | 1 |
| the safety and sanctity of our home. | 1 |
| containing the specific wording : Louisiana law permits repossession of motor vehicles without further notice or judicial process '' | 1 |
| that the latter payment cleared XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| Every consumer reporting agency shall | 4 |
| a copy of any HIPAA authorization. Please also be advised that this letter is not only a formal dispute but a request to cease and desist all collection activities | 3 |
| 15 USC 1692 et seq. | 3 |
| 6 | 2 |
| consumer reporting agencies may only furnish a consumer report with the written instructions of the consumer to whom it relates. I have not provided | 2 |
| I will consult with my legal counsel for suit. This includes listing any information with a credit reporting repository that could be inaccurate or invalidated or verifying an account as accurate | 2 |
| and subject to 610 ( a ) ( 1 ) [ 1681h ] | 1 |
| and they have caused distress and disruption. You are hereby directed to stop all such conduct immediately | 1 |
| the collection account remains on my credit report | 1 |
| but was never called back. My account was handed off to a collection agency. I asked for copies of billing ( from Frost-Arnett ) | 1 |
| not later than 5 business days after receiving any request from the consumer for such disclosure | 1 |
| and that they will be the servicer of my loan effecting XX/XX/XXXX XXXX ) A notice that Guardhill will remain the servicer of my loan until XX/XX/XXXX XXXX ) Guardhill 's account information for paying the first installment of the loan | 1 |
| if authorized by the consumer for that purpose | 1 |
| the U.S. Congress provided the appropriate solution for me to settle my debts via the remedy in XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX .If your agency/ company fails to respond to this debt validation request within a period of XXXX ( XXXX ) days from the date of your receipt of my notice and affidavit | 1 |
| or knowingly enrolled in any payment protection | 1 |
| harassed | 1 |
| or lease | 1 |
| Maryland ) refunds the surplus tax payment to the homeowner. The procedure it follows for making this refund is as follows : half of the amount due is sent directly to the homeowner ; the other half is sent to the pertinent mortgage bank for repayment to its home mortgage customer. Accordingly | 1 |
| XXXX XXXX contends that XXXX XXXX XXXX uses XXXX XXXX XXXX XXXX on all portfolio loans to ensure members are treated equitably and under similar guidelines as Government Sponsored Entities ( GSEs ) since most of the credit union loans are purchased by GSE investors. However | 1 |
| you dispute the validity of the debt or any portion thereof | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in writing has accumulated 35 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 33 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( B , and the most recent logged activity is Your actio, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in writing reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "a consumer", and the single most common underlying issue is "Every consumer reporting agency shall".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in writing: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in writing has received 35 consumer complaints filed with the Consumer Financial Protection Bureau.
in writing has a 0% timely response rate to CFPB complaints.
The most common issue reported against in writing is "Every consumer reporting agency shall" in the "a consumer" product category.
Read our methodology — how this data is sourced, computed, and verified.