Total complaints
20
Filed since 5. W
20 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
20 consumer complaints filed with the CFPB
This profile shows in some cases's complaint history from CFPB public records. 20 consumers have filed complaints since 5. W. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
20
Filed since 5. W
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in some cases's 20 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Equifax | 12 |
| XXXX | 3 |
| the rejection must be within a reasonable time after their delivery. Upon rejection | 1 |
| our experience with The Bank 's billing dispute department has been extremely disappointing. We have included with this appeal all of our correspondence with The Bank in chronological order. This correspondence contains numerous thorough and detailed descriptions of the underlying issue involved as well as additional information describing our experience with The Bank. As indicated through the extensive written correspondence | 1 |
| since the loan inception | 1 |
| we received conflicting information | 1 |
| Equifax announced a significant data breach that exposed sensitive information | 1 |
| State | Complaints |
|---|---|
| even reinserting previously deleted inaccurate information into consumer credit files. This pattern of negligence is evident within my personal credit file | 15 |
| a commission for their sale. | 1 |
| dismissive and rude. In the interim | 1 |
| more often with SPS and all prior loan servicers. | 1 |
| triple | 1 |
| drivers license numbers of approximately XXXX XXXX individuals | 1 |
| Issue | Complaints |
|---|---|
| has continuously failed to conduct proper investigations into disputes filed through the Consumer Financial Protection Bureau ( CFPB ) | 15 |
| the buyer may store the goods | 1 |
| The Bank is not making a good faith effort to conduct an appropriate investigation. The dispute involves a home renovation project but The Bank 's XXXX makes continued references to merchandise '' even when we have clarified there was no merchandise involved. We received a favorable decision on XX/XX/XXXX in connection with one of the three charges for the identical issue | 1 |
| I contacted your companys office of the ombudsmen and requested a copy of each property inspection that had been conducted as well as copy of the company invoice. To date | 1 |
| and at points | 1 |
| Social Security numbers | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in some cases has accumulated 20 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 19 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 5. W, and the most recent logged activity is Since fili, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in some cases reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Equifax", and the single most common underlying issue is "has continuously failed to conduct proper investigations into disputes filed through the Consumer Financial Protection Bureau ( CFPB )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in some cases: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in some cases has received 20 consumer complaints filed with the Consumer Financial Protection Bureau.
in some cases has a 0% timely response rate to CFPB complaints.
The most common issue reported against in some cases is "has continuously failed to conduct proper investigations into disputes filed through the Consumer Financial Protection Bureau ( CFPB )" in the "Equifax" product category.
Read our methodology — how this data is sourced, computed, and verified.