Total complaints
2
Filed since 31.
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows in relevant part's complaint history from CFPB public records. 2 consumers have filed complaints since 31. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since 31.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in relevant part's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which was sent to XXXX XXXX XXXX XXXX | 1 |
| XXXX issued a refund to XXXX in the amount of {$150.00} | 1 |
| State | Complaints |
|---|---|
| the following : a. RE : XXXX XXXX XXXX XXXX | 1 |
| Our Accounting Department stated that your lender ( XXXX ) requested the payment of {$150.00} that was posted on your account effective XX/XX/XXXX be removed on XX/XX/XXXX. We are not certain as to why | 1 |
| Issue | Complaints |
|---|---|
| and the address on file for the Estate | 1 |
| I received an e-mail from XXXX stating an overpayment refund in the amount of {$150.00} has been applied to your XXXX loan. In the subsequent weeks | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in relevant part has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 31. , and the most recent logged activity is On or abou, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in relevant part reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which was sent to XXXX XXXX XXXX XXXX", and the single most common underlying issue is "and the address on file for the Estate".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in relevant part: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in relevant part has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
in relevant part has a 0% timely response rate to CFPB complaints.
The most common issue reported against in relevant part is "and the address on file for the Estate" in the "which was sent to XXXX XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.