Total complaints
1
Filed since My n
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no.'s complaint history from CFPB public records. 1 consumers have filed complaints since My n. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My n
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the advance was paid. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| I went into the account to advance the money back. When I tried I got a pop up message that said that my credit limit was {$0.00}. I tried again and got the same response. I called and the teller that I spoke with told me that I had advanced the full amount more than 3 times and that is why the bank had temporarily suspended my access. I explained that it was the first of the month and I needed to pay my rent | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My n, and the most recent logged activity is My next pa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the advance was paid. On XX/XX/XXXX", and the single most common underlying issue is "I went into the account to advance the money back. When I tried I got a pop up message that said that my credit limit was {$0.00}. I tried again and got the same response. I called and the teller that I spoke with told me that I had advanced the full amount more than 3 times and that is why the bank had temporarily suspended my access. I explained that it was the first of the month and I needed to pay my rent".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no. has a 0% timely response rate to CFPB complaints.
The most common issue reported against in not such a nice way. I then drove into the location because the bank is open until XXXX on Saturdays. I asked to speak to a XXXX XXXX Within a few moments a nice lady came out and took me to her office. I explained the situation to her and told her what the other XXXX had said. She told me that there was a department in the back office that she could call and ask them to override the agreement. But then she saw that it was passed noon and said that the back office closes at noon. She told me that I could call or come back on Monday but to be prepared to hear no. is "I went into the account to advance the money back. When I tried I got a pop up message that said that my credit limit was {$0.00}. I tried again and got the same response. I called and the teller that I spoke with told me that I had advanced the full amount more than 3 times and that is why the bank had temporarily suspended my access. I explained that it was the first of the month and I needed to pay my rent" in the "the advance was paid. On XX/XX/XXXX" product category.
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