Total complaints
1
Filed since Brin
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them's complaint history from CFPB public records. 1 consumers have filed complaints since Brin. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Brin
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| i reached out too XXXX XXXX XXXX XXXX XXXX to discuss if the release of judgement had been sent and just somehow lost and not recorded with the county. Both companies advised me since it was closed with them that I would need to contact Citibank directly to obtain that information and /or release. One rep at XXXX provided some phone numbers | 1 |
| State | Complaints |
|---|---|
| but I dont think they were the final company that covered my account as I also have a letter i obtained in XXXX from XXXX XXXX XXXX stating my acocunt was paid in full. I have left them two messages but no one has called me back from there. This paid in full judgement is on a paid off card from a case over 10 years ago with the judgement having been paid in full for over 8 years ago now. At this point we are unable to finalize our HELOC | 1 |
| Issue | Complaints |
|---|---|
| I have been told that they cant transfer me to that department without the account information and cant or wont transfer me to their supervisor. They state they dont have access to that information. One rep gave me a number that turned out to be the citi Bank mortgage department which couldnt help because i never had a mortgage. Only a credit card. Today I was told because i was not the primary card holder that they could not provide me with a phone number at all | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Brin, and the most recent logged activity is Bringing t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "i reached out too XXXX XXXX XXXX XXXX XXXX to discuss if the release of judgement had been sent and just somehow lost and not recorded with the county. Both companies advised me since it was closed with them that I would need to contact Citibank directly to obtain that information and /or release. One rep at XXXX provided some phone numbers", and the single most common underlying issue is "I have been told that they cant transfer me to that department without the account information and cant or wont transfer me to their supervisor. They state they dont have access to that information. One rep gave me a number that turned out to be the citi Bank mortgage department which couldnt help because i never had a mortgage. Only a credit card. Today I was told because i was not the primary card holder that they could not provide me with a phone number at all".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them has a 0% timely response rate to CFPB complaints.
The most common issue reported against in my opinion didnt even know what a lien was and why it was an issue. They were rude on top of ignorant. There is nothing online that gives me any direction of who to contact to help me. I have reached back out to XXXX XXXX XXXX today to try to work this out thru them is "I have been told that they cant transfer me to that department without the account information and cant or wont transfer me to their supervisor. They state they dont have access to that information. One rep gave me a number that turned out to be the citi Bank mortgage department which couldnt help because i never had a mortgage. Only a credit card. Today I was told because i was not the primary card holder that they could not provide me with a phone number at all" in the "i reached out too XXXX XXXX XXXX XXXX XXXX to discuss if the release of judgement had been sent and just somehow lost and not recorded with the county. Both companies advised me since it was closed with them that I would need to contact Citibank directly to obtain that information and /or release. One rep at XXXX provided some phone numbers" product category.
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