Total complaints
3
Filed since So
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows in my new letter's complaint history from CFPB public records. 3 consumers have filed complaints since So. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since So
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in my new letter's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| using XXXX | 3 |
| State | Complaints |
|---|---|
| I asked XX/XX/XXXXto merge both of those reports together. | 1 |
| I asked TransUnion to merge both of those reports together. | 1 |
| I asked XXXX to merge both of those reports together. | 1 |
| Issue | Complaints |
|---|---|
| and I called XXXX because I got a letter saying that they needed me to submit another copy of my social security card and state ID | 1 |
| and I called TransUnion because I got a letter saying that they needed me to submit another copy of my social security card and state ID | 1 |
| and I called XXXX because I got a letter saying that they needed me to submit another copy of my social security card and state ID | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in my new letter has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So, and the most recent logged activity is So, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in my new letter reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "using XXXX", and the single most common underlying issue is "and I called XXXX because I got a letter saying that they needed me to submit another copy of my social security card and state ID".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in my new letter: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in my new letter has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
in my new letter has a 0% timely response rate to CFPB complaints.
The most common issue reported against in my new letter is "and I called XXXX because I got a letter saying that they needed me to submit another copy of my social security card and state ID" in the "using XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.