Total complaints
3
Filed since Belo
2026 data Public-data reference. official source
in good faith
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows in good faith's complaint history from CFPB public records. 3 consumers have filed complaints since Belo. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
Belo
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
in good faith complaint mix by product
- I have 1 33.3% – 0% relief
- loss and 1 33.3% – 0% relief
- I finally 1 33.3% – 0% relief
How in good faith's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I have included each section of 15 USC 1666 that Title Max has violated : Section A - Prompt Notification of Billing Errors : Title Max failed to promptly notify me of ststus billing errors identified in my account. Section A states | 1 |
| loss and Prevention Department | 1 |
| I finally received an email from XXXX XXXX XXXX stating : Due to the nature of your inquiry | 1 |
Top States
| State | Complaints |
|---|---|
| complies with the requirements imposed on a consumer... the creditor may not take any action ... to collect the amount in dispute ... during the pendency of the investigation and one subsequent billing cycle ... and shall not impose any charge on the consumer... with respect to the amount. '' Section D - Protection of Consumer 's Account : Title Max has initiated repossession proceedings against my vehicle despite the ongoing billing errors and my objection to paying those amounts. Section D states | 1 |
| in due course and without notice of defect. | 1 |
| have been paying my mortgage every month as agreed! | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| After receiving a billing error notice ... a creditor shall ... make appropriate corrections in the account of the consumer or send a written explanation or clarification to the consumer... provide the consumer with a written explanation of the results of the investigation and | 1 |
| XXXX XXXX | 1 |
| at which point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About in good faith
in good faith has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Belo, and the most recent logged activity is The check , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in good faith reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have included each section of 15 USC 1666 that Title Max has violated : Section A - Prompt Notification of Billing Errors : Title Max failed to promptly notify me of ststus billing errors identified in my account. Section A states", and the single most common underlying issue is "After receiving a billing error notice ... a creditor shall ... make appropriate corrections in the account of the consumer or send a written explanation or clarification to the consumer... provide the consumer with a written explanation of the results of the investigation and".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in good faith: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does in good faith have?
in good faith has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does in good faith respond to complaints on time?
in good faith has a 0% timely response rate to CFPB complaints.
What is the most common complaint about in good faith?
The most common issue reported against in good faith is "After receiving a billing error notice ... a creditor shall ... make appropriate corrections in the account of the consumer or send a written explanation or clarification to the consumer... provide the consumer with a written explanation of the results of the investigation and" in the "I have included each section of 15 USC 1666 that Title Max has violated : Section A - Prompt Notification of Billing Errors : Title Max failed to promptly notify me of ststus billing errors identified in my account. Section A states" product category.
Read our methodology — how this data is sourced, computed, and verified.
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