Total complaints
1
Filed since Per
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people's complaint history from CFPB public records. 1 consumers have filed complaints since Per . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Per
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but then it was denied because Experian told them two different people had the same social security number. After contacting Experian about this I learned that my credit report was splintered between an old an new name which was preventing credit approval. I submitted name change documents | 1 |
| State | Complaints |
|---|---|
| then finally get a case number | 1 |
| Issue | Complaints |
|---|---|
| but then I could no longer access my credit report or dispute information online and when calling them on the phone each department could only see one of the two reports and there was no consistency there. Now | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Per , and the most recent logged activity is Per XXXX :, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but then it was denied because Experian told them two different people had the same social security number. After contacting Experian about this I learned that my credit report was splintered between an old an new name which was preventing credit approval. I submitted name change documents", and the single most common underlying issue is "but then I could no longer access my credit report or dispute information online and when calling them on the phone each department could only see one of the two reports and there was no consistency there. Now".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people has a 0% timely response rate to CFPB complaints.
The most common issue reported against in fact- if this issue wasn't happening at all. Worse though is that I get no information from them. I'll spend upwards of 3 hours talking to several people is "but then I could no longer access my credit report or dispute information online and when calling them on the phone each department could only see one of the two reports and there was no consistency there. Now" in the "but then it was denied because Experian told them two different people had the same social security number. After contacting Experian about this I learned that my credit report was splintered between an old an new name which was preventing credit approval. I submitted name change documents" product category.
Read our methodology — how this data is sourced, computed, and verified.