Total complaints
1
Filed since Attn
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ).'s complaint history from CFPB public records. 1 consumers have filed complaints since Attn. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Attn
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ).'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| pursuant to 15 U.S.C. 1693m and applicable state law | 1 |
| Issue | Complaints |
|---|---|
| N.A. ( SoFi '' or you '' ) in the event that you fail to fully resolve the matters described herein within ten ( 10 ) business days of receipt of this notice. My claims arise from your willful and negligent violations of the Electronic Fund Transfer Act ( EFTA '' ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ). has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Attn, and the most recent logged activity is Attn : Dis, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ). reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "pursuant to 15 U.S.C. 1693m and applicable state law", and the single most common underlying issue is "N.A. ( SoFi '' or you '' ) in the event that you fail to fully resolve the matters described herein within ten ( 10 ) business days of receipt of this notice. My claims arise from your willful and negligent violations of the Electronic Fund Transfer Act ( EFTA '' )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ).: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ). has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ). has a 0% timely response rate to CFPB complaints.
The most common issue reported against in connection with your inadequate and perfunctory investigation and denial of my timely fraud dispute regarding multiple unauthorized electronic fund transfers ( EFTs '' ) totaling {$830.00} on my XXXX debit card account ending in XXXX ( the Account '' ). is "N.A. ( SoFi '' or you '' ) in the event that you fail to fully resolve the matters described herein within ten ( 10 ) business days of receipt of this notice. My claims arise from your willful and negligent violations of the Electronic Fund Transfer Act ( EFTA '' )" in the "pursuant to 15 U.S.C. 1693m and applicable state law" product category.
Read our methodology — how this data is sourced, computed, and verified.