Total complaints
14
Filed since 15
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows in connection with the collection of any debt's complaint history from CFPB public records. 14 consumers have filed complaints since 15. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
14
Filed since 15
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How in connection with the collection of any debt's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I refused to pay the alleged debt and request that you cease and desist all further communication with me and any and ALL XXXX Parties in this regard | 3 |
| USC 1692 C Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction | 2 |
| Without the prior consent of the consumer given directly to the debt collector or the express permission of a court of competent jurisdiction | 2 |
| a debt collector may not communicate with a consumer in connection with the collection of any debt ( 1 ) at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer. In the absence of knowledge of circumstances to the contrary | 1 |
| VW Credit Inc. sold the {$6600.00} debt and shared my information with a third party without my permission | 1 |
| the consumer without my consent to another location other than my abode was unusual and inconvenient to me | 1 |
| NCA is also a debt buyer according to the account status on my credit report. NCA has purchased my information and shared my information without my consent. This is a violation of 15 USC 1692c ( 3 ). It states | 1 |
| accuracy | 1 |
| unless a statement which includes the amount upon which the finance charge for the period is based was mailed or delivered to the consumer not later than 21 days before the date specified in the statement by which payment must be made in order to avoid imposition of that finance charge. According to 15 USC 1692b | 1 |
| never shared my personal details with Ally Bank | 1 |
| State | Complaints |
|---|---|
| with any person other than the consumer | 14 |
| Issue | Complaints |
|---|---|
| without the prior consent of the consumer given directly to the debt collector | 11 |
| a debt collector may not communicate with a consumer in connection with the collection of any debt at any unusual time or place or a time or place known or which should be known to be inconvenient to the consumer and ; ( b ) without the prior consent of the consumer given directly to the debt collector | 1 |
| and proper utilization of such information in accordance with the requirements of 15 U.S. Code 1681 ( b ) CitiBank communicated with several third party entities after my request for validation of the alleged debt and before the validation of the alleged debt was satisfied. This is a violation of 15 U.S. Code 1692c ( b ) which states that without the prior consent of the consumer given directly to the debt collector | 1 |
| they are in violation of 805-b ( without the prior consent of the consumer given directly to the debt collector | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
in connection with the collection of any debt has accumulated 14 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 14 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 15, and the most recent logged activity is not be imp, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, in connection with the collection of any debt reports a 0% timely-response rate and has closed 7.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I refused to pay the alleged debt and request that you cease and desist all further communication with me and any and ALL XXXX Parties in this regard", and the single most common underlying issue is "without the prior consent of the consumer given directly to the debt collector".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating in connection with the collection of any debt: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
in connection with the collection of any debt has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
in connection with the collection of any debt has a 0% timely response rate to CFPB complaints.
The most common issue reported against in connection with the collection of any debt is "without the prior consent of the consumer given directly to the debt collector" in the "I refused to pay the alleged debt and request that you cease and desist all further communication with me and any and ALL XXXX Parties in this regard" product category.
Read our methodology — how this data is sourced, computed, and verified.