Total complaints
1
Filed since Rece
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows impact on credit score's complaint history from CFPB public records. 1 consumers have filed complaints since Rece. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rece
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How impact on credit score's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| credit line is lowered | 1 |
| State | Complaints |
|---|---|
| and decrease on credit line. | 1 |
| Issue | Complaints |
|---|---|
| and they stated that the autopay I set up for my credit card account was automatically removed when I activate my replacement card ( my original card was soon to expire so BOA sent me the replacement card beginning this year. I activated it in XXXX ). My autopay was secretely removed without any communication | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
impact on credit score has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rece, and the most recent logged activity is Recently I, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, impact on credit score reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "credit line is lowered", and the single most common underlying issue is "and they stated that the autopay I set up for my credit card account was automatically removed when I activate my replacement card ( my original card was soon to expire so BOA sent me the replacement card beginning this year. I activated it in XXXX ). My autopay was secretely removed without any communication".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating impact on credit score: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
impact on credit score has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
impact on credit score has a 0% timely response rate to CFPB complaints.
The most common issue reported against impact on credit score is "and they stated that the autopay I set up for my credit card account was automatically removed when I activate my replacement card ( my original card was soon to expire so BOA sent me the replacement card beginning this year. I activated it in XXXX ). My autopay was secretely removed without any communication" in the "credit line is lowered" product category.
Read our methodology — how this data is sourced, computed, and verified.