Total complaints
1
Filed since Afte
2026 data Public-data reference. official source
Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options's complaint history from CFPB public records. 1 consumers have filed complaints since Afte. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Afte
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options complaint mix by product
- Around XXXX 1 100.0% – 0% relief
How Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Around XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| PHH responded no & stated that I can apply for a loan modification. I would have taken anything at that time to save my home not knowing what it really meant. So | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I was like | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options
Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Afte, and the most recent logged activity is After COVI, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Around XXXX XXXX XXXX", and the single most common underlying issue is "I was like".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options have?
Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options respond to complaints on time?
Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options has a 0% timely response rate to CFPB complaints.
What is the most common complaint about Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options?
The most common issue reported against Im under doctors care for XXXXXXXX XXXX XXXX XXXX XXXX. Im already stressed & overwhelmed from losing family & friends due to XXXX XXXX. My job building closed down & gave us 2 options to move to XXXX XXXX XXXX XXXX I couldn't do either due to family & children. I didnt want to lose my home. With everything else that's going on. I needed two checks into a XXXX XXXX XXXX but they were all still closed due to XXXX Still. Everything's still virtual. I think around XXXX XXXX XXXX PHH called & or I may have received a letter stating I had a balance of about XXXX Or so. I was shocked & had a major XXXX XXXX. I called PHH Mortgage around XXXX XXXX & asked were there any other COVID Options is "I was like" in the "Around XXXX XXXX XXXX" product category.
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