Total complaints
1
Filed since 2. T
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496's complaint history from CFPB public records. 1 consumers have filed complaints since 2. T. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 2. T
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2023. I checked my available credit on my Sam 's Club MasterCard. I sent in a payment of {$700.00} | 1 |
| Issue | Complaints |
|---|---|
| the XXXX Dollar payment has got there. The available credit was wrong and the available cash was wrong also I called the XXXX number of Synchrony Bank ( Sam Club ) and then they just released the hold with no reason at all. Then my available credit jumped up to {$800.00}. But the available cash stayed the same and I was not given a good reason why there was a hold on my available credit I also paid a bill | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. T, and the most recent logged activity is 2. Today ', giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2023. I checked my available credit on my Sam 's Club MasterCard. I sent in a payment of {$700.00}", and the single most common underlying issue is "the XXXX Dollar payment has got there. The available credit was wrong and the available cash was wrong also I called the XXXX number of Synchrony Bank ( Sam Club ) and then they just released the hold with no reason at all. Then my available credit jumped up to {$800.00}. But the available cash stayed the same and I was not given a good reason why there was a hold on my available credit I also paid a bill".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496 has a 0% timely response rate to CFPB complaints.
The most common issue reported against Im not going to pretend to be happy about it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,TN,38016,Servicemember,Consent provided,Web,2023-03-09,Closed with explanation,Yes,N/A,6669496 is "the XXXX Dollar payment has got there. The available credit was wrong and the available cash was wrong also I called the XXXX number of Synchrony Bank ( Sam Club ) and then they just released the hold with no reason at all. Then my available credit jumped up to {$800.00}. But the available cash stayed the same and I was not given a good reason why there was a hold on my available credit I also paid a bill" in the "XX/XX/2023. I checked my available credit on my Sam 's Club MasterCard. I sent in a payment of {$700.00}" product category.
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