Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I informed her that I didnt want my credit ran againI just need to update my name. She told me that it wouldnt be ran again. She sent me a link to take a picture of my driver license and a video of my face. I also had to scan the bar code on the back of my driver license | 1 |
| Issue | Complaints |
|---|---|
| I was prompted to call XXXX. I called and spoke to another agent and went through the whole story again. This agent said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I informed her that I didnt want my credit ran againI just need to update my name. She told me that it wouldnt be ran again. She sent me a link to take a picture of my driver license and a video of my face. I also had to scan the bar code on the back of my driver license", and the single most common underlying issue is "I was prompted to call XXXX. I called and spoke to another agent and went through the whole story again. This agent said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again. has a 0% timely response rate to CFPB complaints.
The most common issue reported against Im just updating my name. XXXX checked and confirmed that my name had been updated and my account was in review and assured me my credit wasnt going to be ran again. is "I was prompted to call XXXX. I called and spoke to another agent and went through the whole story again. This agent said" in the "I informed her that I didnt want my credit ran againI just need to update my name. She told me that it wouldnt be ran again. She sent me a link to take a picture of my driver license and a video of my face. I also had to scan the bar code on the back of my driver license" product category.
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