Total complaints
107
Filed since Acco
2026 data Public-data reference. official source
illegally reinserting accounts
107 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
107 consumer complaints filed with the CFPB
This profile shows illegally reinserting accounts's complaint history from CFPB public records. 107 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
107
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
46
States Active
Acco
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
illegally reinserting accounts complaint mix by product
- Failure to 90 84.1% – 0% relief
- Failure to 17 15.9% – 0% relief
How illegally reinserting accounts's 107 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Failure to investigate identity theft ( FCRA 1681c-2 ) | 90 |
| Failure to investigate identity theft ( FCRA XXXX ) | 17 |
Top States
| State | Complaints |
|---|---|
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 24 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,,EQUIFAX | 19 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case,,EQUIFAX | 7 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 6 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case.,,EQUIFAX | 5 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 4 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case,,EQUIFAX | 2 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 2 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,11420,,Consent provided,Web,2025-07-31,Closed with explanation,Yes,N/A,14991012 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77006,,Consent provided,Web,2025-08-01,Closed with explanation,Yes,N/A,14988568 | 1 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77584,,Consent provided,Web,2025-08-13,Closed with explanation,Yes,N/A,15224256 | 1 |
| and disregarding identity theft claims the very same conduct XXXX reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77406,,Consent provided,Web,2025-07-31,Closed with explanation,Yes,N/A,14991041 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,770XX,,Consent provided,Web,2025-08-12,Closed with explanation,Yes,N/A,15205401 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,PA,19140,,Consent provided,Web,2025-08-12,Closed with explanation,Yes,N/A,15249655 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,XXXXX,,Consent provided,Web,2025-08-06,Closed with explanation,Yes,N/A,15116671 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,OH,XXXXX,,Consent provided,Web,2025-08-12,Closed with explanation,Yes,N/A,15245345 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77373,,Consent provided,Web,2025-08-01,Closed with explanation,Yes,N/A,14989129 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,27603,,Consent provided,Web,2025-08-04,Closed with explanation,Yes,N/A,15067670 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,77016,,Consent provided,Web,2025-08-07,Closed with explanation,Yes,N/A,15113673 | 1 |
| and disregarding identity theft claims the very same conduct Im reporting here. I am directly experiencing the same violations as outlined in that case.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,323XX,,Consent provided,Web,2025-08-12,Closed with explanation,Yes,N/A,15224289 | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Failure to conduct reasonable reinvestigation ( FCRA 1681i ) | 93 |
| Failure to conduct reasonable reinvestigation ( FCRA XXXX ) | 14 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About illegally reinserting accounts
illegally reinserting accounts has accumulated 107 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 107 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Accounts R, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, illegally reinserting accounts reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Failure to investigate identity theft ( FCRA 1681c-2 )", and the single most common underlying issue is "Failure to conduct reasonable reinvestigation ( FCRA 1681i )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating illegally reinserting accounts: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does illegally reinserting accounts have?
illegally reinserting accounts has received 107 consumer complaints filed with the Consumer Financial Protection Bureau.
Does illegally reinserting accounts respond to complaints on time?
illegally reinserting accounts has a 0% timely response rate to CFPB complaints.
What is the most common complaint about illegally reinserting accounts?
The most common issue reported against illegally reinserting accounts is "Failure to conduct reasonable reinvestigation ( FCRA 1681i )" in the "Failure to investigate identity theft ( FCRA 1681c-2 )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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