Total complaints
1
Filed since Upst
2026 data Public-data reference. official source
If your account becomes delinquent during the Relief Period
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows If your account becomes delinquent during the Relief Period's complaint history from CFPB public records. 1 consumers have filed complaints since Upst. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Upst
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
If your account becomes delinquent during the Relief Period complaint mix by product
- we have 1 100.0% – 0% relief
How If your account becomes delinquent during the Relief Period's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we have marked your account for temporary relief because you have been financially impacted by COVID-19. During the relief period ( 90 days from XX/XX/XXXX ) | 1 |
Top States
| State | Complaints |
|---|---|
| it will not be outsourced to a debt collector unless you were already placed with a collections agency prior to XX/XX/XXXX. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| you will not be reported negatively to Credit Reporting Agencies | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About If your account becomes delinquent during the Relief Period
If your account becomes delinquent during the Relief Period has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upst, and the most recent logged activity is Upstart do, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, If your account becomes delinquent during the Relief Period reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have marked your account for temporary relief because you have been financially impacted by COVID-19. During the relief period ( 90 days from XX/XX/XXXX )", and the single most common underlying issue is "you will not be reported negatively to Credit Reporting Agencies".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating If your account becomes delinquent during the Relief Period: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does If your account becomes delinquent during the Relief Period have?
If your account becomes delinquent during the Relief Period has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does If your account becomes delinquent during the Relief Period respond to complaints on time?
If your account becomes delinquent during the Relief Period has a 0% timely response rate to CFPB complaints.
What is the most common complaint about If your account becomes delinquent during the Relief Period?
The most common issue reported against If your account becomes delinquent during the Relief Period is "you will not be reported negatively to Credit Reporting Agencies" in the "we have marked your account for temporary relief because you have been financially impacted by COVID-19. During the relief period ( 90 days from XX/XX/XXXX )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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