Total complaints
1
Filed since My e
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if you review the prior year account history's complaint history from CFPB public records. 1 consumers have filed complaints since My e. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since My e
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if you review the prior year account history's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but will be {$3900.00}. If you review the enclosed statement | 1 |
| State | Complaints |
|---|---|
| on XXXX | 1 |
| Issue | Complaints |
|---|---|
| XXXX the balance in my escrow account was {$10000.00}. If you add the XXXX escrow payment of {$980.00} and subtract my 1st installment XXXX taxes of {$5000.00} | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if you review the prior year account history has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to My e, and the most recent logged activity is My escrow , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if you review the prior year account history reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but will be {$3900.00}. If you review the enclosed statement", and the single most common underlying issue is "XXXX the balance in my escrow account was {$10000.00}. If you add the XXXX escrow payment of {$980.00} and subtract my 1st installment XXXX taxes of {$5000.00}".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if you review the prior year account history: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if you review the prior year account history has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if you review the prior year account history has a 0% timely response rate to CFPB complaints.
The most common issue reported against if you review the prior year account history is "XXXX the balance in my escrow account was {$10000.00}. If you add the XXXX escrow payment of {$980.00} and subtract my 1st installment XXXX taxes of {$5000.00}" in the "but will be {$3900.00}. If you review the enclosed statement" product category.
Read our methodology — how this data is sourced, computed, and verified.