2026 data Public-data reference. official source

if this matter isn't resolved

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows if this matter isn't resolved's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Howe
Since

Total complaints

1

Filed since Howe

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

if this matter isn't resolved complaint mix by product

Total complaints: 1

if this matter isn't resolved complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). there is: 1 complaints (100.0%), resolution 0.0% there is 100.0%
  • there is 1 100.0% 0% relief

How if this matter isn't resolved's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
there is no active claim open to check online 1

Top States

State Complaints
i will be closing my Chase checking account. I only used XXXX XXXX and no other payment app ) because I thought affiliation with Chase made it more secure. Please call me at XXXX email me ASAP to update me on the status of the claim I filed over the phone yesterday afternoon. Thank you. Hi. This is in reference to my previous message in which I informed you of an banking imposter scam. The scammers are trying to contact me again today from this phone number : XXXX - XXXX XXXX - XXXX. Hopefully this is helpful if you do commence an investigation at some point. 1

Top Issues

Issue Complaints
and was placed on hold twice for XXXX minutes each time before being disconnected. I was told reimbursement was possible 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About if this matter isn't resolved

if this matter isn't resolved has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, if this matter isn't resolved reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there is no active claim open to check online", and the single most common underlying issue is "and was placed on hold twice for XXXX minutes each time before being disconnected. I was told reimbursement was possible".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if this matter isn't resolved: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does if this matter isn't resolved have?

if this matter isn't resolved has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does if this matter isn't resolved respond to complaints on time?

if this matter isn't resolved has a 0% timely response rate to CFPB complaints.

What is the most common complaint about if this matter isn't resolved?

The most common issue reported against if this matter isn't resolved is "and was placed on hold twice for XXXX minutes each time before being disconnected. I was told reimbursement was possible" in the "there is no active claim open to check online" product category.

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