Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| there was an outstanding balance of over {$9000.00} that does not belong to me or my business. I filed a dispute with the Credit Bureau and received the same response. The debtor claims it is valid and must be paid in full. They claim it was a XXXX account. XXXX sold XXXX of its credit card lines to another financial institution | 1 |
| State | Complaints |
|---|---|
| and I have never been sent to collections for an outstanding balance.,,Resurgent Capital Services L.P.,TX,78254,,Consent provided,Web,2026-02-05,Closed with non-monetary relief,Yes,N/A,19280111 | 1 |
| Issue | Complaints |
|---|---|
| and a payment was required. I called XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I pul, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "there was an outstanding balance of over {$9000.00} that does not belong to me or my business. I filed a dispute with the Credit Bureau and received the same response. The debtor claims it is valid and must be paid in full. They claim it was a XXXX account. XXXX sold XXXX of its credit card lines to another financial institution", and the single most common underlying issue is "and a payment was required. I called XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing has a 0% timely response rate to CFPB complaints.
The most common issue reported against if they ever did. XXXX has verified that it has never sold any of its accounts to a third party or another financial institution and has clearly stated that this was fraud and identity theft. XXXX has also verified that my account ( s ) are in good standing is "and a payment was required. I called XXXX" in the "there was an outstanding balance of over {$9000.00} that does not belong to me or my business. I filed a dispute with the Credit Bureau and received the same response. The debtor claims it is valid and must be paid in full. They claim it was a XXXX account. XXXX sold XXXX of its credit card lines to another financial institution" product category.
Read our methodology — how this data is sourced, computed, and verified.