Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if they do that to a few XXXX customers's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if they do that to a few XXXX customers's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and I noticed that I was being charged 29.59 % interest on the MANDATORY BANK FEE which showed AS A PURCHASE. It may not be much to pay 29.59 % interest on {$29.00} dollars but the fact of the matter is that the {$29.00} balance is a bank forced fee | 1 |
| State | Complaints |
|---|---|
| they are suddenly earning XXXX of XXXX of UNJUST INTEREST | 1 |
| Issue | Complaints |
|---|---|
| are n't banks supposed to credit your payments towards higher interest balances first? If it is so | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if they do that to a few XXXX customers has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The other , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if they do that to a few XXXX customers reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and I noticed that I was being charged 29.59 % interest on the MANDATORY BANK FEE which showed AS A PURCHASE. It may not be much to pay 29.59 % interest on {$29.00} dollars but the fact of the matter is that the {$29.00} balance is a bank forced fee", and the single most common underlying issue is "are n't banks supposed to credit your payments towards higher interest balances first? If it is so".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if they do that to a few XXXX customers: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if they do that to a few XXXX customers has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if they do that to a few XXXX customers has a 0% timely response rate to CFPB complaints.
The most common issue reported against if they do that to a few XXXX customers is "are n't banks supposed to credit your payments towards higher interest balances first? If it is so" in the "and I noticed that I was being charged 29.59 % interest on the MANDATORY BANK FEE which showed AS A PURCHASE. It may not be much to pay 29.59 % interest on {$29.00} dollars but the fact of the matter is that the {$29.00} balance is a bank forced fee" product category.
Read our methodology — how this data is sourced, computed, and verified.