Total complaints
24
Filed since ( D
24 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
24 consumer complaints filed with the CFPB
This profile shows if requested by the consumer's complaint history from CFPB public records. 24 consumers have filed complaints since ( D . The company has a 0% timely response rate and has provided relief in 4.2% of cases.
Total complaints
24
Filed since ( D
Timely response
0%
CFPB-tracked response window
Relief rate
4.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if requested by the consumer's 24 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Section 611 | 17 |
| after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer | 5 |
| by mail or | 1 |
| ACCT # XXXX Date opened XX/XX/XXXX XXXX. XXXX | 1 |
| State | Complaints |
|---|---|
| a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency | 24 |
| Issue | Complaints |
|---|---|
| subsection ( iii ) 611 Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( 6 ) ( B ) Contents. As part of | 10 |
| subsection ( iii ) 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( 6 ) ; As follows : ( B ) Contents. As part of | 6 |
| the consumer reporting agency shall 1. ( i ) promptly delete that item of information from the file of the consumer | 4 |
| by other means available to the agency. ( B ) Contents As part of | 1 |
| Date Opened XX/XX/XXXX This account has over 8 consecutive 60-day late reporting | 1 |
| the consumer reporting agency shall promptly delete that item of information from the file of the consumer | 1 |
| subsection ( iii ) 611. Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( 6 ) ( B ) Contents. As part of | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if requested by the consumer has accumulated 24 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 24 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( D , and the most recent logged activity is XXXX. XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if requested by the consumer reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 4.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Section 611", and the single most common underlying issue is "subsection ( iii ) 611 Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( 6 ) ( B ) Contents. As part of".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if requested by the consumer: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if requested by the consumer has received 24 consumer complaints filed with the Consumer Financial Protection Bureau.
if requested by the consumer has a 0% timely response rate to CFPB complaints.
The most common issue reported against if requested by the consumer is "subsection ( iii ) 611 Procedure in case of disputed accuracy [ 15 U.S.C. 1681i ] ( 6 ) ( B ) Contents. As part of" in the "Section 611" product category.
Read our methodology — how this data is sourced, computed, and verified.