Total complaints
1
Filed since USBa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029's complaint history from CFPB public records. 1 consumers have filed complaints since USBa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since USBa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we applied during the designated timeframe for the XXXX promotion and have a call on record indicating our intent to apply for that card. After requesting that cardmember services pull the call we placed prior to our application | 1 |
| Issue | Complaints |
|---|---|
| which will clearly indicate that we intended to apply for this specific promotion ( and that we subsequently did apply for the card through which the promotion was offered ) even though my husband and I have two other cards with the bank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to USBa, and the most recent logged activity is USBank 's , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we applied during the designated timeframe for the XXXX promotion and have a call on record indicating our intent to apply for that card. After requesting that cardmember services pull the call we placed prior to our application", and the single most common underlying issue is "which will clearly indicate that we intended to apply for this specific promotion ( and that we subsequently did apply for the card through which the promotion was offered ) even though my husband and I have two other cards with the bank".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029 has a 0% timely response rate to CFPB complaints.
The most common issue reported against if only associated with a different card or the account more generally.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,MN,55418,,Consent provided,Web,2017-03-20,Closed with non-monetary relief,Yes,No,2396029 is "which will clearly indicate that we intended to apply for this specific promotion ( and that we subsequently did apply for the card through which the promotion was offered ) even though my husband and I have two other cards with the bank" in the "we applied during the designated timeframe for the XXXX promotion and have a call on record indicating our intent to apply for that card. After requesting that cardmember services pull the call we placed prior to our application" product category.
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