Total complaints
4
Filed since -- X
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows if available's complaint history from CFPB public records. 4 consumers have filed complaints since -- X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since -- X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if available's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we have determined your complaint includes a dispute of information appearing on your credit report. Consumer Relations will enter your dispute into our system and review all information and any additional documentation you provide to determine next steps. We may also need to contact the data furnisher to verify the current status of the account. If the item has been disputed previously and verified as accurate | 2 |
| I requested documentation showing what dispute submissions were made under my name and confirmation of what actions were taken on my behalf. In response | 1 |
| {$33.00} is transfer fee | 1 |
| State | Complaints |
|---|---|
| telephone number of the source ( s ) of information contacted in connection with your dispute can be found in the Investigation Results document sent at the conclusion of your investigation. If you need to dispute information on your credit report in the future | 2 |
| are retained and accessed exclusively through another department or individual ; however | 1 |
| for instructions on what to do next to be able to use our services. XXXX [ XXXX ] ''. XXXX instructed I email to the address provided and insert XXXX followed by my name in the subject line. Exactly what I did previously but was ignored. I am to receive a call in some 24 to 48 hours | 1 |
| Issue | Complaints |
|---|---|
| we will close out your dispute and advise you of the results in writing. If after the completion of our investigation you have questions regarding the results | 2 |
| stored | 1 |
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if available has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to -- X, and the most recent logged activity is STATUS Com, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if available reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we have determined your complaint includes a dispute of information appearing on your credit report. Consumer Relations will enter your dispute into our system and review all information and any additional documentation you provide to determine next steps. We may also need to contact the data furnisher to verify the current status of the account. If the item has been disputed previously and verified as accurate", and the single most common underlying issue is "we will close out your dispute and advise you of the results in writing. If after the completion of our investigation you have questions regarding the results".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if available: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if available has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
if available has a 0% timely response rate to CFPB complaints.
The most common issue reported against if available is "we will close out your dispute and advise you of the results in writing. If after the completion of our investigation you have questions regarding the results" in the "we have determined your complaint includes a dispute of information appearing on your credit report. Consumer Relations will enter your dispute into our system and review all information and any additional documentation you provide to determine next steps. We may also need to contact the data furnisher to verify the current status of the account. If the item has been disputed previously and verified as accurate" product category.
Read our methodology — how this data is sourced, computed, and verified.