Total complaints
5
Filed since ( Eq
5 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
5 consumer complaints filed with the CFPB
This profile shows if authorized by the consumer for that purpose's complaint history from CFPB public records. 5 consumers have filed complaints since ( Eq. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
5
Filed since ( Eq
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if authorized by the consumer for that purpose's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including -- ( I ) by reason of the failure of a consumer to provide sufficient information to investigate the disputed information; or ( II ) the submission by a consumer of a dispute that is substantially the same as a dispute previously submitted by or for the consumer | 3 |
| XXXX | 1 |
| the agency shall provide notification of the dispute to any person who provided any item of information in dispute | 1 |
| State | Complaints |
|---|---|
| by any other means available to the person. ( iii ) Contents of notice. A notice under clause ( ii ) shall include -- ( I ) the reasons for the determination under clause ( i ) ; and ( II ) identification of any information required to investigate the disputed information | 3 |
| by any other means available to the agency. ( Equifax failed to notify the consumer in XX/XX/XXXX | 1 |
| by any other means available to the agency. ( C ) Contents of notice A notice under subparagraph ( B ) shall include- ( i ) the reasons for the determination under subparagraph ( A ) ; and ( ii ) identification of any information required to investigate the disputed information | 1 |
| Issue | Complaints |
|---|---|
| with respect to which the person has already performed the person 's duties under this paragraph or subsection ( b ) | 3 |
| due to XXXX XXXX XXXX XXXX failing to provide legitimate proof/verification that this account is accurate. Equifax has failed to provide proof ( copy of Consumer Contract with Physical Signature on it ) that this account is accurate | 1 |
| a consumer reporting agency may terminate a reinvestigation of information disputed by a consumer under that paragraph if the agency reasonably determines that the dispute by the consumer is frivolous or irrelevant | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if authorized by the consumer for that purpose has accumulated 5 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( Eq, and the most recent logged activity is agraph ( 1, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if authorized by the consumer for that purpose reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including -- ( I ) by reason of the failure of a consumer to provide sufficient information to investigate the disputed information; or ( II ) the submission by a consumer of a dispute that is substantially the same as a dispute previously submitted by or for the consumer", and the single most common underlying issue is "with respect to which the person has already performed the person 's duties under this paragraph or subsection ( b )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if authorized by the consumer for that purpose: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if authorized by the consumer for that purpose has received 5 consumer complaints filed with the Consumer Financial Protection Bureau.
if authorized by the consumer for that purpose has a 0% timely response rate to CFPB complaints.
The most common issue reported against if authorized by the consumer for that purpose is "with respect to which the person has already performed the person 's duties under this paragraph or subsection ( b )" in the "including -- ( I ) by reason of the failure of a consumer to provide sufficient information to investigate the disputed information; or ( II ) the submission by a consumer of a dispute that is substantially the same as a dispute previously submitted by or for the consumer" product category.
Read our methodology — how this data is sourced, computed, and verified.