Total complaints
1
Filed since On y
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if any part of this Arbitration Provision is determined to be invalid or unenforceable's complaint history from CFPB public records. 1 consumers have filed complaints since On y. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On y
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if any part of this Arbitration Provision is determined to be invalid or unenforceable's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| all others stay valid to the extent allowed by applicable law. In the Arbitration Provision section on page 3 of the Retail Installment Contract | 1 |
| State | Complaints |
|---|---|
| this Arbitration Provision and the Contract will remain enforceable. In the event of a conflict or inconsistency between this Arbitration Provision and the applicable arbitration rules or the other provisions of this Contract or any other contract between you and us | 1 |
| Issue | Complaints |
|---|---|
| and applicable substantive law consistent with the Federal Arbitration Act. The arbitrator is authorized to award all individual remedies permitted by the substantive law that would apply if the action were pending in court. Section J states : Rules of Interpretation ; This Arbitration Provision survives the repayment of all amounts owed to us | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if any part of this Arbitration Provision is determined to be invalid or unenforceable has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On y, and the most recent logged activity is On your Pa, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if any part of this Arbitration Provision is determined to be invalid or unenforceable reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "all others stay valid to the extent allowed by applicable law. In the Arbitration Provision section on page 3 of the Retail Installment Contract", and the single most common underlying issue is "and applicable substantive law consistent with the Federal Arbitration Act. The arbitrator is authorized to award all individual remedies permitted by the substantive law that would apply if the action were pending in court. Section J states : Rules of Interpretation ; This Arbitration Provision survives the repayment of all amounts owed to us".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if any part of this Arbitration Provision is determined to be invalid or unenforceable: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if any part of this Arbitration Provision is determined to be invalid or unenforceable has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if any part of this Arbitration Provision is determined to be invalid or unenforceable has a 0% timely response rate to CFPB complaints.
The most common issue reported against if any part of this Arbitration Provision is determined to be invalid or unenforceable is "and applicable substantive law consistent with the Federal Arbitration Act. The arbitrator is authorized to award all individual remedies permitted by the substantive law that would apply if the action were pending in court. Section J states : Rules of Interpretation ; This Arbitration Provision survives the repayment of all amounts owed to us" in the "all others stay valid to the extent allowed by applicable law. In the Arbitration Provision section on page 3 of the Retail Installment Contract" product category.
Read our methodology — how this data is sourced, computed, and verified.