Total complaints
12
Filed since Acco
12 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
12 consumer complaints filed with the CFPB
This profile shows if any's complaint history from CFPB public records. 12 consumers have filed complaints since Acco. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
12
Filed since Acco
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if any's 12 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have the right to request and receive validation of the debt. Therefore | 3 |
| I became agitated and demanded answers : Why? How was this determination made? What did they discover during the investigation? Especially when I had provided the fraud department with all the information necessary to track down the scammers. I had given them the email where the money was transferred | 1 |
| Wells Fargo never investigated the receiving account that received the funds from my XX/XX/XXXX ATM deposit. This account was opened at Wells Fargo | 1 |
| it will be taken care of per American Express process | 1 |
| TransUnion continues to report multiple duplicate and contradictory student loan tradelines under the names Department of Education XXXX XXXX and Department of Education XXXX XXXX. These accounts appear numerous times on the credit report with conflicting datasome versions marked as In Good Standing while others | 1 |
| Case No. XXXX. Although the case was settled | 1 |
| a translation thereof | 1 |
| from Nelnet Servicing | 1 |
| Experian continues to report multiple duplicate and contradictory student loan tradelines under the names XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXXXXXX. These accounts appear numerous times on the credit report with conflicting datasome versions marked as In Good Standing while others | 1 |
| Equifax continues to report multiple duplicate and contradictory student loan tradelines under the names XXXX XXXX XXXX XXXX XXXX and XXXX XXXX XXXX XXXX XXXXXXXX. These accounts appear numerous times on the credit report with conflicting datasome versions marked as In Good Standing while others | 1 |
| State | Complaints |
|---|---|
| associated with the debt on the itemization date | 3 |
| is accurate. | 3 |
| supporting information | 1 |
| were taken regarding the account that actually received the stolen funds. | 1 |
| and the interest | 1 |
| to my state litigation as well as my continued interest in obtaining a mortgage modification.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,SC,29801,Older American,Consent provided,Web,2024-10-31,Closed with explanation,Yes,N/A,10638596 | 1 |
| which agent may be an individual resident in this state | 1 |
| for this alleged account. Please understand I deny any and all. I am not asking for proof of just name or address because that is not what is in question | 1 |
| Issue | Complaints |
|---|---|
| I am requesting the entire purchase agreement of this transferred contract/instrument be sent to me. I do not want just the bill of sale. Please send me the entire purchase agreement of this account or you will not be validating this alleged debt per my request. In addition to sending the entire purchase agreement | 3 |
| they knew which bank had received our money transfers | 1 |
| and was the destination of the stolen funds. Despite this | 1 |
| the Senior Indenture with XXXX XXXX XXXX XXXX XXXX XXXX as Trustee dated XX/XX/XXXX states | 1 |
| are shown as Past Due or 180 Days Late. The payment histories | 1 |
| as were most class members. Now | 1 |
| shall be attached thereto ; 2. A statement executed by an authorized officer of the corporation and acknowledged in accordance with the provisions of Section 1007 of this title | 1 |
| XXXX | 1 |
| are shown as Past Due or XXXX Days Late. The payment histories | 1 |
| are shown as Past Due or XXXX Days Late. The payment histories | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if any has accumulated 12 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Acco, and the most recent logged activity is Understand, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if any reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have the right to request and receive validation of the debt. Therefore", and the single most common underlying issue is "I am requesting the entire purchase agreement of this transferred contract/instrument be sent to me. I do not want just the bill of sale. Please send me the entire purchase agreement of this account or you will not be validating this alleged debt per my request. In addition to sending the entire purchase agreement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if any: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if any has received 12 consumer complaints filed with the Consumer Financial Protection Bureau.
if any has a 0% timely response rate to CFPB complaints.
The most common issue reported against if any is "I am requesting the entire purchase agreement of this transferred contract/instrument be sent to me. I do not want just the bill of sale. Please send me the entire purchase agreement of this account or you will not be validating this alleged debt per my request. In addition to sending the entire purchase agreement" in the "I have the right to request and receive validation of the debt. Therefore" product category.
Read our methodology — how this data is sourced, computed, and verified.