Total complaints
6
Filed since I se
2026 data Public-data reference. official source
ID
6 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
6 consumer complaints filed with the CFPB
This profile shows ID's complaint history from CFPB public records. 6 consumers have filed complaints since I se. The company has a 0% timely response rate and has provided relief in 0% of cases.
6
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
4
States Active
I se
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
ID complaint mix by product
- LLC ( 1 16.7% – 0% relief
- where I 1 16.7% – 0% relief
- LLC ( 1 16.7% – 0% relief
- my account 1 16.7% – 0% relief
- Team Gemini 1 16.7% – 0% relief
- they received 1 16.7% – 0% relief
How ID's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| LLC ( XXXX Gemini XXXX | 1 |
| where I requested billing statements | 1 |
| LLC ( d/b/a Gemini Exchange | 1 |
| my account was placed on hold for 10 business days. I was told this was due to issues verifying my LLC. I was given two options Verify the business information or cancel the check I immediately provided the business number connected to my LLC as they requested multiple times. However | 1 |
| Team Gemini Gemini Trust Company | 1 |
| they received my faxes and it will take 7 to 10 days and some manager will call me. so far I called over 10 times within 15 days and talked with XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 3 |
| employer | 1 |
| The check itself.Chase representatives refused to acknowledge my efforts or provide a resolution.I later learned that the real issue was a perceived discrepancy : the LLC was registered shortly after the checks issuance date. However | 1 |
| XXXX and XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| CA | 2 |
| current | 1 |
| despite my business being properly registered with the Secretary of State.I visited the branch numerous times in person | 1 |
| LLC in AZ | 1 |
| XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About ID
ID has accumulated 6 consumer complaints in the CFPB public database, with filings active across 4 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I se, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, ID reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "LLC ( XXXX Gemini XXXX", and the single most common underlying issue is "CA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ID: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does ID have?
ID has received 6 consumer complaints filed with the Consumer Financial Protection Bureau.
Does ID respond to complaints on time?
ID has a 0% timely response rate to CFPB complaints.
What is the most common complaint about ID?
The most common issue reported against ID is "CA" in the "LLC ( XXXX Gemini XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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