I would not have saved the money into the Saving account 3 month in a row and put those money for better use somewhere else - Marketing will not make any exceptions if the requirements are not met according to the marketing material. '' - Transferred the balance on the Savings account to my Citizens Checking account and requested the Savings account to be closed.,,CITIZENS FINANCIAL GROUP

What the CFPB Record Shows About I would not have saved the money into the Saving account 3 month in a row and put those money for better use somewhere else - Marketing will not make any exceptions if the requirements are not met according to the marketing material. '' - Transferred the balance on the Savings account to my Citizens Checking account and requested the Savings account to be closed.,,CITIZENS FINANCIAL GROUP

I would not have saved the money into the Saving account 3 month in a row and put those money for better use somewhere else - Marketing will not make any exceptions if the requirements are not met according to the marketing material. '' - Transferred the balance on the Savings account to my Citizens Checking account and requested the Savings account to be closed.,,CITIZENS FINANCIAL GROUP has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to - XX, and the most recent logged activity is - XX/XX/XX, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I would not have saved the money into the Saving account 3 month in a row and put those money for better use somewhere else - Marketing will not make any exceptions if the requirements are not met according to the marketing material. '' - Transferred the balance on the Savings account to my Citizens Checking account and requested the Savings account to be closed.,,CITIZENS FINANCIAL GROUP reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "stating that your savings account closed on XX/XX/XXXX due to being at a XXXX balance. The account was reopened on XX/XX/XXXX. Due to your account being closed prior to the payout date", and the single most common underlying issue is "please contact us via chat and provide the case number XXXX. '' - XX/XX/XXXX Reached out to chat support to inquiry about the lack of communication regarding the closure and reopening of my Savings account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would not have saved the money into the Saving account 3 month in a row and put those money for better use somewhere else - Marketing will not make any exceptions if the requirements are not met according to the marketing material. '' - Transferred the balance on the Savings account to my Citizens Checking account and requested the Savings account to be closed.,,CITIZENS FINANCIAL GROUP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.