I would not be surprised they have some sort of recording blocker. I'm sure they can find the calls though as they record everything. I know this to be a fact as when my wife tried to contact the lawyer on my paperwork

What the CFPB Record Shows About I would not be surprised they have some sort of recording blocker. I'm sure they can find the calls though as they record everything. I know this to be a fact as when my wife tried to contact the lawyer on my paperwork

I would not be surprised they have some sort of recording blocker. I'm sure they can find the calls though as they record everything. I know this to be a fact as when my wife tried to contact the lawyer on my paperwork has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to To i, and the most recent logged activity is To include, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I would not be surprised they have some sort of recording blocker. I'm sure they can find the calls though as they record everything. I know this to be a fact as when my wife tried to contact the lawyer on my paperwork reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I asked on Tuesday XX/XX/XXXX if I Could get in writing they would not move forward with garnishing wages if I did a payment plan. The man I was speaking said they do not do that and only give verbal commitments. He said they wouldn't move forward with garnishing but would not put it in writing. Which I said well every government site says not to pay unless you get what's agreed in writing and I needed to do research. HE then proceed to say I can do more research but tell me why I'm wrong as a act to dissuade from me researching. I then ask if I could record that", and the single most common underlying issue is "the call got disconnected. I then called back immediately with a call recording app".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would not be surprised they have some sort of recording blocker. I'm sure they can find the calls though as they record everything. I know this to be a fact as when my wife tried to contact the lawyer on my paperwork: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.