Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I would need to request that be done myself's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I would need to request that be done myself's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as you can imagine. I called Shellpoints insurance department at XXXX on XX/XX/XXXX. I spoke with XXXX who verbally confirmed that my loan account shows that they have received proof of coverage for XX/XX/XXXX - XX/XX/XXXX and the force-placed insurance had been canceled as of XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| even though it was Shellpoints inability to get their paperwork in order that caused this entire issue. XXXX transferred me to Shellpoints escrow department | 1 |
| Issue | Complaints |
|---|---|
| my account shows that my homeowners insurance was paid in full | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I would need to request that be done myself has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then rec, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I would need to request that be done myself reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as you can imagine. I called Shellpoints insurance department at XXXX on XX/XX/XXXX. I spoke with XXXX who verbally confirmed that my loan account shows that they have received proof of coverage for XX/XX/XXXX - XX/XX/XXXX and the force-placed insurance had been canceled as of XX/XX/XXXX", and the single most common underlying issue is "my account shows that my homeowners insurance was paid in full".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would need to request that be done myself: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I would need to request that be done myself has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I would need to request that be done myself has a 0% timely response rate to CFPB complaints.
The most common issue reported against I would need to request that be done myself is "my account shows that my homeowners insurance was paid in full" in the "as you can imagine. I called Shellpoints insurance department at XXXX on XX/XX/XXXX. I spoke with XXXX who verbally confirmed that my loan account shows that they have received proof of coverage for XX/XX/XXXX - XX/XX/XXXX and the force-placed insurance had been canceled as of XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.