Total complaints
1
Filed since Appa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible's complaint history from CFPB public records. 1 consumers have filed complaints since Appa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Appa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my stipends would come out of the XXXX | 1 |
| State | Complaints |
|---|---|
| she was told the loans were pre-authorized. WHAT?! Her credit was already extended past what she was able to afford | 1 |
| Issue | Complaints |
|---|---|
| and this still does not explain the overcharges for online fees for classes I never took online. I was also led to believe that my grants were covering a lot more than they did and my loan amounts were not disclosed to me while I was enrolled. They told me I had several grants to assist in covering my educational costs. My loans are federal | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Appa, and the most recent logged activity is Apparently, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my stipends would come out of the XXXX", and the single most common underlying issue is "and this still does not explain the overcharges for online fees for classes I never took online. I was also led to believe that my grants were covering a lot more than they did and my loan amounts were not disclosed to me while I was enrolled. They told me I had several grants to assist in covering my educational costs. My loans are federal".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible has a 0% timely response rate to CFPB complaints.
The most common issue reported against I would like to request an audit for my tuition. Another thing I can not understand is how they were able to take out additional loans on behalf of my mother XXXX PLUS loans XXXX without her signing anything after the first time she met with financial aid. She did n't even know additional loans had been taken out until she got the bill for them. When she inquired as to how this was possible is "and this still does not explain the overcharges for online fees for classes I never took online. I was also led to believe that my grants were covering a lot more than they did and my loan amounts were not disclosed to me while I was enrolled. They told me I had several grants to assist in covering my educational costs. My loans are federal" in the "my stipends would come out of the XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.