Total complaints
1
Filed since Plea
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I would be able to change my account preferences's complaint history from CFPB public records. 1 consumers have filed complaints since Plea. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Plea
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I would be able to change my account preferences's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as my husband did not want to give up the right to receive WRITTEN statements | 1 |
| State | Complaints |
|---|---|
| but she was unable to provide me with that reassurance in writing. 5 ) She also stated that the bank people have to wait just as long as I would to get any resolution -- 3 hours or 4 hours on hold was likely | 1 |
| Issue | Complaints |
|---|---|
| Paper statements. I took these actions : 1 ) the menu gave me the option to give feedback on their website. I did so | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I would be able to change my account preferences has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Plea, and the most recent logged activity is Please sig, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I would be able to change my account preferences reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as my husband did not want to give up the right to receive WRITTEN statements", and the single most common underlying issue is "Paper statements. I took these actions : 1 ) the menu gave me the option to give feedback on their website. I did so".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would be able to change my account preferences: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I would be able to change my account preferences has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I would be able to change my account preferences has a 0% timely response rate to CFPB complaints.
The most common issue reported against I would be able to change my account preferences is "Paper statements. I took these actions : 1 ) the menu gave me the option to give feedback on their website. I did so" in the "as my husband did not want to give up the right to receive WRITTEN statements" product category.
Read our methodology — how this data is sourced, computed, and verified.