Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account.'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I used the chat feature to follow up on my refund since it had not appeared in my checking account as requested. That agent told me refunds can not be transferred to an account ; a check must be mailed. I informed the agent that was not what I was told so please confirm the check was mailed. After reviewing the account and several messages back and forth | 1 |
| Issue | Complaints |
|---|---|
| the agent then said the refund went back to my credit card balance. I told the agent that did not make sense | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I used the chat feature to follow up on my refund since it had not appeared in my checking account as requested. That agent told me refunds can not be transferred to an account ; a check must be mailed. I informed the agent that was not what I was told so please confirm the check was mailed. After reviewing the account and several messages back and forth", and the single most common underlying issue is "the agent then said the refund went back to my credit card balance. I told the agent that did not make sense".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I would accrue interest. I challenged the agent on interest accrual on a refund and the agent agreed but would elevate to management. I informed him that was a fraudulent practice and to immediately close the credit card account. is "the agent then said the refund went back to my credit card balance. I told the agent that did not make sense" in the "I used the chat feature to follow up on my refund since it had not appeared in my checking account as requested. That agent told me refunds can not be transferred to an account ; a check must be mailed. I informed the agent that was not what I was told so please confirm the check was mailed. After reviewing the account and several messages back and forth" product category.
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