I work as a server for tips and {$200.00} is sometimes all the money I can make in a whole week. I did not travel an hour away between work and school to a city where I have never purchased anything and pay a fee to get cash back from a grocery store when there is a Chase ATM right down the street from me. My family and I will be closing our Chase checking accounts soon because we no longer trust them with our money and other than consulting an attorney we do not know what else to do about this situation.,,JPMORGAN CHASE & CO.,KY,40356,,Consent provided,Web,2018-12-18,Closed with monetary relief,Yes,N/A,3103363

What the CFPB Record Shows About I work as a server for tips and {$200.00} is sometimes all the money I can make in a whole week. I did not travel an hour away between work and school to a city where I have never purchased anything and pay a fee to get cash back from a grocery store when there is a Chase ATM right down the street from me. My family and I will be closing our Chase checking accounts soon because we no longer trust them with our money and other than consulting an attorney we do not know what else to do about this situation.,,JPMORGAN CHASE & CO.,KY,40356,,Consent provided,Web,2018-12-18,Closed with monetary relief,Yes,N/A,3103363

I work as a server for tips and {$200.00} is sometimes all the money I can make in a whole week. I did not travel an hour away between work and school to a city where I have never purchased anything and pay a fee to get cash back from a grocery store when there is a Chase ATM right down the street from me. My family and I will be closing our Chase checking accounts soon because we no longer trust them with our money and other than consulting an attorney we do not know what else to do about this situation.,,JPMORGAN CHASE & CO.,KY,40356,,Consent provided,Web,2018-12-18,Closed with monetary relief,Yes,N/A,3103363 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I work as a server for tips and {$200.00} is sometimes all the money I can make in a whole week. I did not travel an hour away between work and school to a city where I have never purchased anything and pay a fee to get cash back from a grocery store when there is a Chase ATM right down the street from me. My family and I will be closing our Chase checking accounts soon because we no longer trust them with our money and other than consulting an attorney we do not know what else to do about this situation.,,JPMORGAN CHASE & CO.,KY,40356,,Consent provided,Web,2018-12-18,Closed with monetary relief,Yes,N/A,3103363 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX", and the single most common underlying issue is "and in 3-5 business days my money would be returned to me. I attended both work and class on the day of the transaction however on short notice I was only able to get documentation from my employer that I was clocked in on XX/XX/XXXX an hour away from where the transaction took place. The following day I went into a Chase branch and spoke with a banker who faxed the documentation to the claims department. The banker spoke to the claims department about my case and told me that he did not see any reason I would not get my money back after providing proof. He was informative about the ways that my information could have been stolen and used without my consent. I was told to contact the claims department in 3-5 business days. In the following weeks I contacted the claims department multiple times. I have been told that my claim is being investigated by an outside office and that it is out of the hands of Chase themselves whether I get my money back. The validity of the fraudulent transaction was being investigated despite Chase first notifying me about activity that had been deemed suspicious by their standards. My claim has been denied multiple times despite providing the document from my employer. I finally asked the representative to please connect me with someone who could give me more information. I spoke with an Escalation specialist named XXXX who looked at my claim and made notes of the extra information I gave her. She then submitted the claim for investigation again".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I work as a server for tips and {$200.00} is sometimes all the money I can make in a whole week. I did not travel an hour away between work and school to a city where I have never purchased anything and pay a fee to get cash back from a grocery store when there is a Chase ATM right down the street from me. My family and I will be closing our Chase checking accounts soon because we no longer trust them with our money and other than consulting an attorney we do not know what else to do about this situation.,,JPMORGAN CHASE & CO.,KY,40356,,Consent provided,Web,2018-12-18,Closed with monetary relief,Yes,N/A,3103363: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.