Total complaints
1
Filed since As a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and in return to get 1 % cash bonus up to {$500.00}. They also outlined all conditions in order to be eligible for this bonus. One was to keep the money in the account through XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| I feel that Ally bank misled me and probably other customers | 1 |
| Issue | Complaints |
|---|---|
| I opened two new accounts : one individual and one join with my wife. The same day I received two emails from Ally bank confirming that both accounts were successfully opened. After that I transferred new money to the new accounts. On XX/XX/XXXX I received two emails from Ally bank confirming successful transfers of deposits. On XX/XX/XXXX I called to Ally bank to clarify the time of receiving the cash bonus. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is As a longt, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and in return to get 1 % cash bonus up to {$500.00}. They also outlined all conditions in order to be eligible for this bonus. One was to keep the money in the account through XX/XX/XXXX", and the single most common underlying issue is "I opened two new accounts : one individual and one join with my wife. The same day I received two emails from Ally bank confirming that both accounts were successfully opened. After that I transferred new money to the new accounts. On XX/XX/XXXX I received two emails from Ally bank confirming successful transfers of deposits. On XX/XX/XXXX I called to Ally bank to clarify the time of receiving the cash bonus. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against I will probably not receive the bonus. I have absolutely clearly met all bank eligibility requirements outlined in the offer. Therefore is "I opened two new accounts : one individual and one join with my wife. The same day I received two emails from Ally bank confirming that both accounts were successfully opened. After that I transferred new money to the new accounts. On XX/XX/XXXX I received two emails from Ally bank confirming successful transfers of deposits. On XX/XX/XXXX I called to Ally bank to clarify the time of receiving the cash bonus. However" in the "and in return to get 1 % cash bonus up to {$500.00}. They also outlined all conditions in order to be eligible for this bonus. One was to keep the money in the account through XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.