Total complaints
1
Filed since It t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964's complaint history from CFPB public records. 1 consumers have filed complaints since It t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since It t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was placed BACK on forbearance again and it's been a nightmare trying to get off something I didn't even request. They keep telling me they are working on it | 1 |
| Issue | Complaints |
|---|---|
| someone didn't put it in the system | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to It t, and the most recent logged activity is It takes t, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was placed BACK on forbearance again and it's been a nightmare trying to get off something I didn't even request. They keep telling me they are working on it", and the single most common underlying issue is "someone didn't put it in the system".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964 has a 0% timely response rate to CFPB complaints.
The most common issue reported against I will contact attorney This is causing me mental anguish.. Mohela is causing me unnecessary stress by giving false information and completely screwing up PSLF. I want to be taken off forebearance before payments restart. I want Mohela to do its job correctly. This is disgusting and scammy behavior by Mohela and Im sure this is happening to other people and causing needless stress and panic..,Company believes it acted appropriately as authorized by contract or law,MOHELA,NJ,07032,,Consent provided,Web,2023-09-26,Closed with explanation,Yes,N/A,7605964 is "someone didn't put it in the system" in the "I was placed BACK on forbearance again and it's been a nightmare trying to get off something I didn't even request. They keep telling me they are working on it" product category.
Read our methodology — how this data is sourced, computed, and verified.