I went to my local XXXX and spoke with someone in the fraud department. They advised me that I would have to contact my bank.

What the CFPB Record Shows About I went to my local XXXX and spoke with someone in the fraud department. They advised me that I would have to contact my bank.

I went to my local XXXX and spoke with someone in the fraud department. They advised me that I would have to contact my bank. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On t, and the most recent logged activity is On the 10t, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I went to my local XXXX and spoke with someone in the fraud department. They advised me that I would have to contact my bank. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I hadnt received a call/correspondence and the money was not back into my account. I have done everything asked of me including the police report. So", and the single most common underlying issue is "The police report was filed XX/XX/21 case # XXXX but wasnt available until Monday XX/XX/21 ( the report department is closed Friday-Sunday ). The report consist of names".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I went to my local XXXX and spoke with someone in the fraud department. They advised me that I would have to contact my bank.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.