Total complaints
1
Filed since Then
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block's complaint history from CFPB public records. 1 consumers have filed complaints since Then. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Then
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/2024 | 1 |
| State | Complaints |
|---|---|
| Inc.,TX,76039,Servicemember,Consent provided,Web,2024-05-16,Closed with explanation,Yes,N/A,9024185 | 1 |
| Issue | Complaints |
|---|---|
| I had wanted to file an appeal so that I could possibly have my account reopened. And that's what I was told was filed. The representative responded with basically the same email as the first XXXX. Ignored everything I was saying and never responded to my question about an appeal. Went back and forth with this specialist '' for at least XXXX or XXXX emails. They were extremely unhelpful. They were not in any way concerned about helping me. They were rude and a waste of time. I ask for the last time how to file an appeal. When I got the same response back | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Then, and the most recent logged activity is Then yeste, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/2024", and the single most common underlying issue is "I had wanted to file an appeal so that I could possibly have my account reopened. And that's what I was told was filed. The representative responded with basically the same email as the first XXXX. Ignored everything I was saying and never responded to my question about an appeal. Went back and forth with this specialist '' for at least XXXX or XXXX emails. They were extremely unhelpful. They were not in any way concerned about helping me. They were rude and a waste of time. I ask for the last time how to file an appeal. When I got the same response back".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block has a 0% timely response rate to CFPB complaints.
The most common issue reported against I wasn't aware that it was and could make sure not to do it again. But I have spoken to probably XXXX employees since my account was closed and not XXXX of them has provided me with the information that I requested or submitted an appeal to the closure on my behalf.,,Block is "I had wanted to file an appeal so that I could possibly have my account reopened. And that's what I was told was filed. The representative responded with basically the same email as the first XXXX. Ignored everything I was saying and never responded to my question about an appeal. Went back and forth with this specialist '' for at least XXXX or XXXX emails. They were extremely unhelpful. They were not in any way concerned about helping me. They were rude and a waste of time. I ask for the last time how to file an appeal. When I got the same response back" in the "XX/XX/2024" product category.
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