Total complaints
1
Filed since Spec
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses's complaint history from CFPB public records. 1 consumers have filed complaints since Spec. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Spec
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I lost {$220.00} in reward points that I had claimed in XXXX. Furthermore | 1 |
| State | Complaints |
|---|---|
| I ultimately canceled my XXXX membership. | 1 |
| Issue | Complaints |
|---|---|
| I have been unable to use my Citi credit card at XXXX. As a result | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Spec, and the most recent logged activity is Specifical, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I lost {$220.00} in reward points that I had claimed in XXXX. Furthermore", and the single most common underlying issue is "I have been unable to use my Citi credit card at XXXX. As a result".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was unable to earn any of the rewards I would have otherwise accumulatedan additional estimated loss of {$200.00} to {$300.00}. Due to these losses is "I have been unable to use my Citi credit card at XXXX. As a result" in the "I lost {$220.00} in reward points that I had claimed in XXXX. Furthermore" product category.
Read our methodology — how this data is sourced, computed, and verified.