Total complaints
1
Filed since Five
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was transferred to the 5/3 legal department.'s complaint history from CFPB public records. 1 consumers have filed complaints since Five. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Five
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was transferred to the 5/3 legal department.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the transaction posted in my XXXX account as a completed transfer to Fifth Third. However | 1 |
| Issue | Complaints |
|---|---|
| I was told that Fifth Third was holding the funds and would not release them until I proved that I am the primary account holder on the XXXX account. The representative could not confirm whether the funds would be credited to my Fifth Third account or returned to XXXX. I was told the review process could take an additional 35 days. I attempted multiple times to escalate the issue : once with the fraud department | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was transferred to the 5/3 legal department. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Five, and the most recent logged activity is Five days , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was transferred to the 5/3 legal department. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the transaction posted in my XXXX account as a completed transfer to Fifth Third. However", and the single most common underlying issue is "I was told that Fifth Third was holding the funds and would not release them until I proved that I am the primary account holder on the XXXX account. The representative could not confirm whether the funds would be credited to my Fifth Third account or returned to XXXX. I was told the review process could take an additional 35 days. I attempted multiple times to escalate the issue : once with the fraud department".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was transferred to the 5/3 legal department.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was transferred to the 5/3 legal department. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was transferred to the 5/3 legal department. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was transferred to the 5/3 legal department. is "I was told that Fifth Third was holding the funds and would not release them until I proved that I am the primary account holder on the XXXX account. The representative could not confirm whether the funds would be credited to my Fifth Third account or returned to XXXX. I was told the review process could take an additional 35 days. I attempted multiple times to escalate the issue : once with the fraud department" in the "the transaction posted in my XXXX account as a completed transfer to Fifth Third. However" product category.
Read our methodology — how this data is sourced, computed, and verified.