Total complaints
2
Filed since Sepa
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back's complaint history from CFPB public records. 2 consumers have filed complaints since Sepa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since Sepa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have 2 other disclaimers of information relevant to my account. The first is that when I originally opened my account via the Chime app | 2 |
| State | Complaints |
|---|---|
| I should have immediately contacted Chime again to ensure they made the necessary change to my date of birth | 2 |
| Issue | Complaints |
|---|---|
| which is XXXX. I was in fact born on XX/XX/XXXX. I did not realize I had mistakenly entered XXXX until months later when I had to contact Chime support over the phone regarding a charge I didnt recognize. When the customer service agent asked for my date of birth | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sepa, and the most recent logged activity is Separately, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have 2 other disclaimers of information relevant to my account. The first is that when I originally opened my account via the Chime app", and the single most common underlying issue is "which is XXXX. I was in fact born on XX/XX/XXXX. I did not realize I had mistakenly entered XXXX until months later when I had to contact Chime support over the phone regarding a charge I didnt recognize. When the customer service agent asked for my date of birth".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was told it was incorrect. So I entered XX/XX/XXXX and the verification went thru. Looking back is "which is XXXX. I was in fact born on XX/XX/XXXX. I did not realize I had mistakenly entered XXXX until months later when I had to contact Chime support over the phone regarding a charge I didnt recognize. When the customer service agent asked for my date of birth" in the "I have 2 other disclaimers of information relevant to my account. The first is that when I originally opened my account via the Chime app" product category.
Read our methodology — how this data is sourced, computed, and verified.