Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| gift certificates or any third-party gift cards. Not valid on past purchases. Rewards Certificates are not refundable or transferable for cash | 1 |
| State | Complaints |
|---|---|
| I was able to select my rewards certificate as a form of payment and opted for in-store pickup. Nowhere in this purchase process did it state that I would be forfeiting the {$340.00} remaining of my rewards. A few days later as I made my way to the Crate & Barrel store for pickup | 1 |
| Issue | Complaints |
|---|---|
| or other rewards. No photocopies or replications will be honored. Lost | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The fine p, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "gift certificates or any third-party gift cards. Not valid on past purchases. Rewards Certificates are not refundable or transferable for cash", and the single most common underlying issue is "or other rewards. No photocopies or replications will be honored. Lost".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was shopping on Crate & Barrel 's XXXX app and selected {$110.00} worth of merchandise that I wanted to buy. From the app is "or other rewards. No photocopies or replications will be honored. Lost" in the "gift certificates or any third-party gift cards. Not valid on past purchases. Rewards Certificates are not refundable or transferable for cash" product category.
Read our methodology — how this data is sourced, computed, and verified.