Total complaints
2
Filed since I wa
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total.'s complaint history from CFPB public records. 2 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| namely a XXXX credit card account -- XXXX XXXX XXXX -- that I have no knowledge of ( and it's over credit limit ). After spending one hour | 1 |
| namely a CITI credit card account -- Costco Visa Card -- that I have no knowledge of ( and it's over credit limit ). After spending one hour | 1 |
| Issue | Complaints |
|---|---|
| I found out that it's a XXXX XXXX XXXX XXXX XXXX account with the account number and associated billing address | 1 |
| I found out that it's a CITI bank Costco Visa Card account with the account number and associated billing address | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was noti, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "namely a XXXX credit card account -- XXXX XXXX XXXX -- that I have no knowledge of ( and it's over credit limit ). After spending one hour", and the single most common underlying issue is "I found out that it's a XXXX XXXX XXXX XXXX XXXX account with the account number and associated billing address".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I was put on hold for over 20 mins then randomly got disconnected. This process repeated no less than 11 times in total. is "I found out that it's a XXXX XXXX XXXX XXXX XXXX account with the account number and associated billing address" in the "namely a XXXX credit card account -- XXXX XXXX XXXX -- that I have no knowledge of ( and it's over credit limit ). After spending one hour" product category.
Read our methodology — how this data is sourced, computed, and verified.