I was automatically transferred to XXXX XXXX XXXX. A man by the name of XXXX XXXX rudely answered the phone. I addressed my previous conversation and the email with XXXX attachments that I sent out on XXXX XXXX

What the CFPB Record Shows About I was automatically transferred to XXXX XXXX XXXX. A man by the name of XXXX XXXX rudely answered the phone. I addressed my previous conversation and the email with XXXX attachments that I sent out on XXXX XXXX

I was automatically transferred to XXXX XXXX XXXX. A man by the name of XXXX XXXX rudely answered the phone. I addressed my previous conversation and the email with XXXX attachments that I sent out on XXXX XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On v, and the most recent logged activity is On various, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I was automatically transferred to XXXX XXXX XXXX. A man by the name of XXXX XXXX rudely answered the phone. I addressed my previous conversation and the email with XXXX attachments that I sent out on XXXX XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "interest bearing accounts for service members while on XXXX status is not to exceed 6 % during XXXX XXXX period and for the 6 months to follow after coming off of XXXX XXXX service. After being activated several times to XXXX XXXX service", and the single most common underlying issue is "and was over-charged for those time periods. I have spoken to many collections associates during and after these periods with no luck getting them to make adjustments on my interest. I was told by XXXX of XXXX XXXX XXXX staff on XXXX/XXXX/2016 that I was to get my account balance ( {$11000.00} ) adjusted for all the periods of XXXX XXXX service for the entirety of my account and this was never done. This was after speaking to one of the staff at The Bureau Incorporated ( The Account Owner ) that told me they would make the adjustments as well. After calling XX/XX/2016 at XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I was automatically transferred to XXXX XXXX XXXX. A man by the name of XXXX XXXX rudely answered the phone. I addressed my previous conversation and the email with XXXX attachments that I sent out on XXXX XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.